We Are Hiring Now: Customer Support International Voice Process

We Are

Customer Support – International Voice Process

Location:

Shifts:

Joining:

Qualification:

Experience:

Step into the World of Global Finance

Financial Services

Infosys BPM

What You'll Do:

• Handle international customer queries (voice) in a timely, professional manner
• Assist with investment account-related concerns, product support, and transactions
• Work with high-value clients in

  Financial Services

• Record, escalate, and resolve issues using CRM/ticketing tools
• Collaborate with global teams in a 24x7 high-performance environment
• Escalate complex issues following defined protocols
• Maintain professionalism while dealing with high-value international clients

Preferred Candidate Profile:

• Immediate joiners or candidates with

  15 Days notice periods

• Prior experience in voice-based customer service, especially in BFSI domain
• Understanding of investment-related terminology and client servicing etiquette

What You Bring:

• Fluent English Communication Skills

  (International Standards)
• Knowledge or interest in

  Financial Services

• 1 - 4 years of voice process/customer support experience preferred
• Strong problem-solving and customer-first mindset
• Flexibility for night shifts & willingness to work from office

Why Choose Infosys BPM?

• Work with global financial clients
• Work with a global leader in BPM services
• Learn from the best in FinTech customer support
• Competitive salary, incentives & shift allowances
• Career development & learning opportunities
• Fast-track hiring for

  IMMEDIATE JOINERS

Join a team that’s redefining customer excellence in the financial world.

Ready to Apply?

Send your updated resume to:

kavya.nagannanavar@infosys.com/hanan.mir@infosys.com

Kindly Include the Following Details in Your Email:

Full Name:

Email ID & Mobile Number:

Graduation Details:

Date of Birth:

Post-Graduation (If applicable):

Total Work Experience (in years):

Relevant Experience (Customer Support):

Current/Previous Company:

Current CTC:

Expected CTC:

Notice Period:

Current Location:

Comfortable with Night Shift? (Yes/No):

Join a team that’s redefining customer excellence in the financial world.

Your career in global finance starts here!

Warm Regards,

Talent Acquisition Team

Infosys BPM Ltd.

Human Resources | INFY HR

www.infosysbpm.com

Bangalore | Global Locations