Water Specialist - Utilities

Key Accountabilities & Responsibilities

• Revenue Growth

• Deliver top-line revenue growth as per the Annual Operating Plan in the assigned geography.
• Drive volume growth through new customer acquisitions.
• Increase share of wallet by cross-selling new applications to existing accounts.
• Support strategic business initiatives by promoting innovations and penetrating new customer segments.
• Promote the full range of products and applications to all customers.
• Capture all new growth opportunities in Salesforce and update on a weekly basis.
• Conduct customer site trials, enlisting application specialists as needed.

• Customer Retention and Growth

• Deliver service excellence by meeting performance and Total Cost of Ownership (TCO) promises to customers.
• Capture and communicate the value delivered through the Value Advantage process.
• Build multi-level relationships at all customer accounts.
• Implement price increase plans effectively.
• Provide first-level technical problem-solving support at customer sites.

• Financial Management

• Focus on timely accounts receivable (AR) collections.
• Ensure accurate sales forecasting.

• Distributor Network Management

• Grow sales with existing distributors.
• Expand market coverage by appointing new distributors in new geographies and segments.
• Track and analyze secondary sales.
• Focus on measuring Return on Investment (ROI) generated for distributors.

• Market Intelligence

• Track market trends and competitor activities regularly.

• Cross-functional Collaboration

• Collaborate with Industrial Solutions business leadership and enabling functions including Supply Chain, HR, Finance, R&D, Procurement, etc., as per business needs.

• Personal Development

• Commit to continual self-development and growth.
• Stay abreast of the latest market trends and innovations.
• Actively utilize the company's 100-hour learning opportunity.

• Ethics and Culture

• Ensure integrity in all activities.
• Support and promote an ethical work culture across the team and company.

Education, Experience, and Key Attributes

• Education/Experience:

• Technical background in Engineering or Science is essential.
• Relevant experience in the Industrial Water Treatment segment with strong understanding of applications such as boiler water treatment, cooling towers, RO/membrane systems, and wastewater treatment.

• Key Attributes:

• Positive attitude towards new challenges.
• Willingness to learn, stretch, and strive for outstanding performance.
• Ambitious and a great team player.