Water Purifier Technician

Position: Service Technician (ST) Reporting Structure: Reports to CSC (Customer Service Center) Manager    Job Responsibility: ●         Responsible for Installation/Servicing/Repairing Aquaguard Water Purifiers, Eureka Forbes Vacuum Cleaners and Air Purifiers at customer location. ●         Ensure to reach the customer location on time as per the requested date & time. ●         Follow the given repair SOP (standard operating procedure) for specific devices based on the guidelines and training given to him. ●         Budget achievement, SR (Service Request), IR (Installation Request), MS (Mandatory Service) ●         Attendance for a given month and min. productivity in a day ●         Ensure collection of IWIC (In warranty In contract) defective parts and brought back to CSC store for team inspection & audit.   Skills Required: ●         Must have a bike of his own ●         Having a smartphone is a must ●         Age should not be more than 35 years ●         Local language: Read, Write & Speak ●         English or Hindi: Read, Write & Speak ●         Must be humble, polite and courteous while interacting with the customers   Education & Experience Required: ●         0-1 years of experience in handling electronic product servicing as well as customer-facing field experience (Note: For Senior Technician - At least 1 Year experience as Water Purifier Technician) ●         ITI diploma or HSC (10+2) is required education qualification