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3 - 5 years
5 - 7 Lacs
Navi Mumbai
Work from Office
Skill required: Delivery - Warranty Management Designation: I&F Decision Sci Practitioner Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Data & AIIn Warranty Management, you will be working on defining warranty offerings; run outsourced after-sales warranty support and entitlement programs; evaluate customer feedback and planned versus actual costs of warranty coverage; use warranty data analytics to reduce cost and improve product quality; increase recoveries from suppliers and design and deploy warranty solutions. The team also works on the verification and analysis of warranty claims based on available and external resources - a portal with sup...
Posted 5 months ago
3 - 5 years
1 - 2 Lacs
Bhilai, Raipur
Work from Office
Service Advisor is responsible for recording the service needs of the customers and ensuring that the vehicles are delivered on time after completion of all repair works as per the RO. Deliver high customer satisfaction CSI as per OEM Parameters, Required Candidate profile • Should be receptive and an excellent listener, Must exhibit customer friendly attitude. • Possess good communication skills. Be a proactive person. Knowledge of automobile working essential.
Posted 5 months ago
5 - 8 years
4 - 9 Lacs
Nasik, Sinnar
Work from Office
Role & responsibilities Effective complaint management for wastewater pumps Responsible for on time complaint closure Complaint/commissioning coordination with end customer and ASC Managing field service coordinators and daily complaint monitoring till closure Root cause analysis of complaints & Identify scope of improvement with data analysis Provide technical support to Field service team as required Booking & Execution of spares for warranty complaints Support to PM&PS for product/process improvement Complaint review, warranty claims & complaint analysis communicated to all concern peoples in Plant, BO & ZO Arranging Technical Trainings for Wastewater Product Group Warranty & Service agre...
Posted 6 months ago
4 - 9 years
4 - 9 Lacs
Bangalore/Bengaluru
Work from Office
ROLE : -Service Scheduling & Coordination -Serve as the SPOC for clients regarding service requests -Assign service tasks to appropriate engineers -Service Documentation / Warranty handling / AMC -Generate regular reports on service performance Required Candidate profile Currently working as Service Coordinator with a Machine Manufacturing firm ainvolved in coordination of tasks & schedules between clients & Engineers Education : Diploma /BE
Posted 6 months ago
3 - 8 years
3 - 6 Lacs
Ghaziabad
Work from Office
Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...
Posted 6 months ago
7 - 12 years
6 - 10 Lacs
Bengaluru
Work from Office
First Brands Group, LLC is the parent company of many of the automotive industry's most recognizable OEM and Aftermarket brands. First Brands Group is a privately held organization and leader in automotive repair and maintenance products. Headquartered in Cleveland, Ohio with operations found around the globe. We are a team of professionals dedicated to building profitable, enduring growth among all our customers with an unrelenting drive to exceed customers expectations. Designed and engineered with Original Equipment rigor and quality, our products serve vehicle manufacturers, technicians and drivers everywhere. If you are looking for curious self-starters with a willingness to explore and...
Posted 6 months ago
3.0 - 7.0 years
3 - 6 Lacs
bathinda
Work from Office
Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...
Posted Date not available
5.0 - 10.0 years
4 - 9 Lacs
nashik, sinnar
Work from Office
Role & responsibilities 1. Carry Out Warranty resolution activities on day-to-day basis. 2. Spares order booking & despatch coordination 3. Handling of insurance cases & closure 4. Attending site visit with ASCs/Dealer persons/BO/ZO to resolve & satisfy the customer. 5. Site support for Solar pumping systems to ASC/Dealers network. 6. Repairing activity for call back Solar Controllers, Pumps, Motors and Other Electrical parts 7. Reducing number of complaints & warranty claims. 8. Development of ASC (Authorized Service Centres) Preferred candidate profile # BE or Diploma in Electricals or Electronic or Mechanical Engineering. # 5 to 8 years for BE , 8 to 10 Years for Diploma # Solar Service i...
Posted Date not available
2.0 - 3.0 years
2 - 3 Lacs
vasai, palghar, mumbai (all areas)
Work from Office
Answer inbound and outbound service calls professionally and courteously. Log service requests, complaints, or inquiries into the system with detailed notes. Schedule and coordinate service appointments and follow-ups. Perks and benefits 2nd & 4th Saturday off Bus facility from Vasai stn
Posted Date not available
2.0 - 3.0 years
2 - 3 Lacs
vasai, palghar, mumbai (all areas)
Work from Office
Answer inbound and outbound service calls professionally and courteously. Log service requests, complaints, or inquiries into the system with detailed notes. Schedule and coordinate service appointments and follow-ups. Perks and benefits 2nd & 4th Saturday off Bus facility from Vasai stn
Posted Date not available
3.0 - 5.0 years
1 - 2 Lacs
bhilai, raipur
Work from Office
Bodyshop Advisor is responsible for coordination of vehicle repairs, liaises with customers and technicians, prepares estimates, ensures timely service delivery, manages insurance claims, and maintains high customer satisfaction. Required Candidate profile • Should be receptive and an excellent listener, Must exhibit customer friendly attitude. • Possess good communication skills. Be a proactive person. Knowledge of automobile working essential.
Posted Date not available
3.0 - 5.0 years
1 - 2 Lacs
bhilai, raipur
Work from Office
Service Advisor is responsible for recording the service needs of the customers and ensuring that the vehicles are delivered on time after completion of all repair works as per the RO. Deliver high customer satisfaction CSI as per OEM Parameters, Required Candidate profile • Should be receptive and an excellent listener, Must exhibit customer friendly attitude. • Possess good communication skills. Be a proactive person. Knowledge of automobile working essential.
Posted Date not available
15.0 - 20.0 years
25 - 37 Lacs
mumbai
Work from Office
Lead entire after-sales service function for the product line Ensuring exceptional customer satisfaction Efficient service delivery & proactive resolution of issues Pan India Collaborate with R&D & Product teams for continuous improvement . Required Candidate profile Expertise in people management, process design & team performance Design & implement operational processes for a service team Sachin 70390 15156
Posted Date not available
3.0 - 8.0 years
3 - 6 Lacs
alleppey
Work from Office
After sales service of warranty claims through Channel partners. Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TAT targets at all the bra...
Posted Date not available
3.0 - 7.0 years
3 - 6 Lacs
alwar
Work from Office
Administer and perform all activities in line with the company procedures regarding service department. Administer check list, service requests, contracts, instructions, warrantees and schedules to ensure service personnel comply with established service procedures. Maintain inventory of spare parts for service Centre. Developed new business and maintain long term relationship for future business prospects Leading training and motivating team ensuring optimum performance. Motivating & Keeping the team spirit high ensuring minimum attrition. Financial Analysis and ensure the control of after sales cost. Optimize and implement cost control measures. Manage customer complaints and ensure the TA...
Posted Date not available
2.0 - 6.0 years
5 - 10 Lacs
kolkata
Work from Office
Trustegic is looking for Manager Yard Services to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a c...
Posted Date not available
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