Warehouse Manager

Sevora is a luxury fashion & lifestyle e-commerce marketplace redefining shopping with its "Try Before You Buy model. Customers can try multiple products at home within 24 hours before making a purchase, supported by our stylist assistance and premium delivery experience.

Warehouse Manager

Key Responsibilities

• Inventory Management & Control

• Maintain accurate stock records and oversee regular audits.
  
• Implement inventory tracking systems to minimize shrinkage, damages, and stockouts.
  
• Coordinate with Category Managers & Vendors for product inflow/outflow.
  

• Order Fulfillment & Reverse Logistics

• Ensure fast and accurate picking, packing, and dispatching of customer orders.
  
• Manage reverse logistics for returned trial items, ensuring quality checks and restocking.
  
• Align warehouse processes with Sevoras "Try Before You Buy" service model.
  

• Team & Process Management

• Lead and train warehouse staff for efficiency, accuracy, and safety.
  
• Implement SOPs for warehouse operations, focusing on scalability and luxury service standards.
  
• Ensure compliance with health, safety, and operational regulations.
  

• Technology & Automation

• Work with the operations and tech team to integrate WMS (Warehouse Management System).
  
• Identify opportunities for process automation to optimize speed and accuracy.
  

• P&L & Cost Efficiency

• Manage warehouse operating costs while maintaining high-quality service levels.
  
• Monitor KPIs: order accuracy, turnaround time, returns handling, and customer satisfaction impact.
  
• Ensure alignment with Sevora’s operational budgets and P&L goals.
  

Key Skills & Competencies

• Strong knowledge of

  e-commerce warehouse & logistics operations

  (multi-vendor/marketplace preferred).
• Expertise in

  inventory management, reverse logistics, and vendor coordination

  .
• Ability to lead and motivate warehouse teams under fast-paced conditions.
  
• Proficiency in

  WMS, ERP systems, and operational dashboards

  .
• Analytical mindset with strong problem-solving and cost optimization skills.
  
• Excellent communication, leadership, and execution ability.
  

Qualifications & Experience

• Bachelor’s degree in

  Supply Chain Management, Logistics, or Operations

  (MBA preferred).

• 5–8 years

  of experience in warehouse management; experience in fashion/luxury e-commerce is a plus.
• Hands-on experience in last mile delivery

  , reverse logistics, or multi-vendor marketplace

  will be an advantage.