Warehouse IT In-charge

The Warehouse IT & Incharge at GMS Worldwide Express Pvt. Ltd. in Bangalore will be responsible for overseeing the efficient operation of the warehouse and ensuring the proper functioning of all IT systems and logistics software. Your role will involve supervising staff, managing inventories, troubleshooting IT issues, and maintaining dispatch timelines. In terms of warehouse operations, you will be supervising daily activities such as receiving, scanning, storage, and dispatch of shipments. It will be your responsibility to ensure accurate and timely data entry for all inward and outward consignments, oversee sorting, labeling, loading, and unloading operations, handle return shipments (RTO), damage claims, and reconciliation tasks, and ensure operational compliance with GMS logistics SOPs. Regarding IT systems and support, you will provide first-level support for IT hardware including barcode scanners, printers, desktops, and networking equipment. You will troubleshoot issues related to logistics ERP/TMS systems, coordinate with the central IT team for system updates, escalations, and new installations, and ensure the continuous functioning of communication systems and internet/network infrastructure. Additionally, you will be responsible for monitoring and reporting by generating daily MIS reports on shipment movement, inventory, and exceptions, maintaining updated stock reports, POD (Proof of Delivery) tracking, and delivery performance metrics, and ensuring adherence to operational KPIs and TAT (Turnaround Time) standards. To qualify for this role, you should be a graduate in any discipline with a preference for IT, Computer Science, or Logistics background. You should have at least 2-4 years of experience in warehouse/logistics operations with IT/system handling experience, a strong knowledge of scanning equipment, warehouse software, and basic networking, a good command of Excel and basic reporting tools, and the ability to manage manpower, vendors, and internal teams. This is a full-time, permanent on-site position with the potential for growth into a Regional Warehouse Manager or Senior IT Ops Coordinator. The shift may vary between day and rotational as per business needs. Benefits include health insurance and Provident Fund. If you meet the qualifications and are interested in this opportunity, please apply by sending your resume to hr@cssinfotech.in and santosh@cssinfotech.in. Job Types: Full-time, Permanent Experience: Warehouse IT: 2 years (Preferred) Work Location: In person Expected Start Date: 01/08/2025,