Warehouse Executive

KAPRA Highness ventures

0 years

1 - 2 Lacs

kochi kerala

Posted:1 month ago| Platform: SimplyHired logo

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Skills Required

crm software customer service english microsoft office computer skills in-person communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

About Us:

We are a fast-growing organization committed to delivering excellent service and customer satisfaction. We’re looking for an enthusiastic and customer-focused individual to join our team as a Customer Executive.

Responsibilities:

Handle incoming and outgoing customer calls/messages.
Assist customers with product inquiries, order updates, and service requests.
Maintain customer records and update information accurately.
Resolve complaints professionally and efficiently.
Coordinate with other departments to ensure timely responses and service delivery.
Provide daily reports and feedback to management.

Requirements:

Minimum qualification: Plus Two / Degree.
Excellent communication skills in Malayalam and English (Hindi preferred).
Basic computer knowledge (MS Office, Email, CRM tools).
Previous experience in customer service or call center is an added advantage.
Positive attitude and ability to work in a team.

Salary: ₹12,000 – ₹20,000 per month (Based on experience)Benefits:

Incentives & performance bonuses
Career growth opportunities
Friendly and supportive work environment

Job Type: Full-time

Work Location: In person

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