Warden

Responsibilities

• Supervise and manage all PG operations and facilities.

• Ensure safety and security of all students residing in the PG.

• Enforce PG rules and regulations consistently and fairly.

• Address tenants concerns and provide guidance and counselling as needed.

• Coordinate with maintenance staff for upkeep and repairs of PG facilities.

• Organize recreational activities and foster a sense of community among students.

• Maintain accurate records and reports of tenants attendance and incidents.

• Welcome and greet guests with a friendly, courteous, and professional attitude.

• Handle all guest interactions including check-ins, check-outs, reservations, and inquiries, both in-person and over the phone.

• Ensure a seamless and outstanding customer experience at all times.

• Proactively resolve guest issues, feedback, and complaints to maintain high guest

satisfaction.

• Coordinate effectively with housekeeping, maintenance, and other departments to

ensure timely guest services.

• Manage room allocations, update reservations, and oversee billing instructions and

payments.

Key Requirements:

• Strong communication and interpersonal skills.

• Ability to stay calm under pressure and multitask effectively.

• Proficiency in reservation software and basic MS Office tools.

• Flexibility to work in shifts, including weekends and holidays.

• A guest-first attitude with problem-solving orientation.

• Conflict resolution.

• Counseling.

• Facility management.

• Crisis management.

• Communication.

• Leadership.

• First aid and emergency response.

• Record keeping.

Skills:

• Should be minimum 10th Pass.

• Should be able to read and write.

• Should be soft spoken.

• should be able to handle pressure.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Food provided

Schedule:

• Day shift
• Morning shift
• Night shift
• Rotational shift
• Weekend availability

Supplemental Pay:

• Overtime pay

Application Deadline: 31/08/2025
Expected Start Date: 01/08/2025