WAM Client Services Technical Consultant-Senior

As a Client Services Technical Consultant Senior at EY, you will have the opportunity to contribute to the global scale and inclusive culture of the organization, while utilizing your unique voice and perspective to help EY become even better. Join us to build an exceptional experience for yourself and contribute to creating a better working world for all. **Role Overview:** - You will be responsible for order management, portfolio management, system performance & reporting, IT & availability topics, reporting & interfacing, batch & job within the functional scope. **Key Responsibilities:** - Experience within the Asset Management industry or within FinTech supporting Asset Managers is preferred. - Good appreciation of general IT processes and best practices. - Familiarity with support and documentation tools such as Jira and Confluence would be beneficial. - Knowledge of the Investment value chain and Front-to-Back Office processes. **Qualifications Required:** - Customer focus: Understand customer needs, develop strong relationships, and deliver high-quality, personalized service. - Willingness to go beyond expectations to solve problems and deliver an exceptional customer experience. - Excellent communication and presentation skills: Ability to communicate clearly and persuasively, both in writing and orally, with customers at different hierarchical levels and internal teams. - Excellent analytical and problem-solving skills. - Ability to effectively manage multiple customer requests, prioritize, and meet deadlines. **Languages:** - Excellent English language skills are required, and knowledge of French would be a considerable plus. Join EY in building a better working world, where diverse teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. EY exists to create long-term value for clients, people, and society, while building trust in the capital markets.,