Posted:1 day ago|
Platform:
Work from Office
Full Time
Key Responsibilities Manage Outbound Operations Oversee order picking, packing, staging, and dispatch activities to ensure timely and accurate shipment of retail orders. Dispatch Planning & Execution β Coordinate with transporters, customers, and planning teams to schedule and execute daily dispatches as per SLA. Team Supervision β Allocate manpower effectively across shifts, monitor performance, and ensure productivity and discipline among OB staff. System & Documentation Accuracy β Ensure all outbound transactions are accurately updated in WMS/SAP and required dispatch documents are prepared. Order Accuracy & QC β Ensure orders are picked and packed as per customer requirements with correct quantity, quality, and labeling. KPI & SLA Adherence β Monitor dispatch TAT, order fulfillment rate, and vehicle turnaround time; take action on deviations. Safety & Compliance β Enforce 5S, safety protocols, and proper handling of goods to minimize damage and workplace risks. Continuous Improvement β Identify and resolve process bottlenecks; contribute to enhancing outbound efficiency and customer satisfaction.
DHL Supply Chain
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