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Jobs in Bangalore/Bengaluru
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Fidelity National Financial (FNF)
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Walk-in Interview-IT Help Desk- FNFI

Walk-in Interview-IT Help Desk- FNFI

Fidelity National Financial (FNF)

0 - 2 years

2 - 4 Lacs

Bangalore/Bengaluru

Posted:6 hours ago| Platform:

Apply

Skills Required

IT Helpdesk IT Service Desk Service Desk Service Desk Management Helpdesk Technical Helpdesk Ticketing Tools

Work Mode

Work from Office

Job Type

Full Time

Job Description

JOB Role:

Requirements:

Responding to queries via chat, email, or phone
Proven experience as a help desk technician or other customer support role
Tech savvy with working knowledge of office automation products, databases & remote control
Good understanding of computer systems, mobile devices, and other tech products
Ability to diagnose and resolve basic technical issues
Provide periodic updates on Regular incident reports
Preparing the regular tickets information along with SLA parameters
Maintain all the documents related to escalated tickets
Good oral and written communication skills
Willingness to work in night shifts/rotational shifts and weekends on rotational basis

Education: B. Tech, BE, BCA, MCA only can Apply

Experience: 0 to 2 years in IT Helpdesk

Notice Period: Immediate

Ready to work in night shifts and rotational off

Only Female candidates can Apply for this position

Interested candidates can come to below address

Address:

Fidelity National Financial India

Brigade Tech Garden, Butterfly Building, Block B1 , 4th Floor, Brookfields, Bangalore- 560037

Land mark: opposite to Broke field Mall

Note: Carry one Govt. ID proof original, 1 copy Resume print out

Walk-in Interview Date Time: Tuesday-22-July @11:00 AM to 2:00 PM

Contact Person

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