Walk-in-Drive Bangalore/Chennai) -Service Desk

TCS has been a great pioneer in feeding the fire of Young Techies like you. We are a global leader in the technology arena and there's nothing that can stop us from growing together.

Dear Candidate!

Greetings from TCS!!!

Role: Service Desk

Location:-

5-July-259:00 AM to 12:30 PM

Location:-

Experience Range: 3 to 5 Years

• Should be customer centric and understand the Service Desk (SD) support function.
• Candidate should be proficient in written and verbal English to provide the required IT services.
• Candidate must be ready to provide the support over the Phone Calls, Chat and other SD Channels.
• Ready to work support during weekend also as per monthly roster.
• Work and resolve Incidents and Service Requests tickets associated with Service Desk Support function.
• Provide break fix support, Remote software installation, IT applications, advice and assist to Customer Users, as needed.
• Remote Support to Provide equipment and hardware support including laptop, desktop devices, mobile devices, direct attached printers, local printers, scanners, and wireless networking etc.
• Certification: Any relevant certification (Preferred).