Walk-In Drive || Email & Chat support || 26th september,25||

HCLTech is Hiring for Email & Chat Support!

Interested candidates can walk in for an interview on:

Dates:

Timing:

Walk-In Address:

Contact Persons:

Please carry:

• 2 Updated Resume
• 1 Passport size
• 1 ID Proof Pan card/ Aadhar Card (Do not bring any laptops, pen drives, or electronic devices)

Type of Requirement:- E-Mail Support (Excellent Written & Verbal Communication is a must)

Required Qualification:-

*Graduate / Post Graduate in any stream.

. Job Description

• As an Order Management Specialist, you will be responsible for processing simple to complex orders, and handling inquiries from the client with high accuracy and efficiency.
• You will use deductive reasoning to make sound business decisions.
• You will follow best practices and work cross-functionally with multiple teams to complete the above tasks and other daily job functions.
• You will multi-task in between tools in maintaining client databases, validating order information and verifying payment terms with high attention to detail and sense of urgency
• You will ensure compliance to all company and business policies, administer all open sales orders, and ensure appropriate order flow.
• You will own and manage the internal order to cash processes for multiple products to ensure it complies with organizational policies.
• You will learn and process all products offered in the logo..

Key Skills

• Team oriented/team player
• Situational/contextual awareness with the ability to understand the impacts of ones work.
• Excellent critical and analytical thinking abilities
• High attention to detail, and high level of professionalism
• Proactive, self motivated, self starter, minimal supervision
• Excellent analytical skills and strong decision-making skills committed to resolution and compliance
• Strong organizational, time and workflow management skills

Must have:-

* Excellent Spoken & Written English.

*Excellent English Written Communication Skills.

Strong E-Mail Writing Skills with focus on Customer Service.

*Solving Customer Queries Via E-Mail.

*Order Management experience is preferred

* Willingness to work in Shifts - 24* 7