Waitress/Bartender

Job Title: Waitress / Bartender

Location: Thalassa Beach Resort, Ashwem

Industry: Hospitality / Food & Beverage

Employment Type: Full-Time / Part-Time

Reports To: Restaurant / Bar Manager / Floor Supervisor

Position Summary:

We are seeking an enthusiastic and customer-focused Waitress/Bartender to join our team. The ideal candidate will have a passion for delivering exceptional guest experiences, a good understanding of food and beverages, and the ability to work efficiently in a high-paced hospitality environment. This role requires excellent communication skills, attention to detail, and a strong team ethic.

Key Responsibilities:Waitress Duties:

• Greet guests promptly and courteously.
• Present menus, explain daily specials, and make recommendations based on guest preferences.
• Take accurate food and beverage orders and enter them into the POS system.
• Ensure timely service of orders while maintaining quality and presentation standards.
• Check in with guests to ensure satisfaction and address any concerns promptly.
• Clear and reset tables efficiently for new guests.
• Maintain the cleanliness and hygiene of service areas.
• Upsell menu items and suggest pairings to increase average check value.

Bartender Duties:

• Prepare and serve alcoholic and non-alcoholic beverages to guests in accordance with standard recipes.
• Manage bar inventory and restock as needed.
• Engage with customers at the bar, creating a welcoming and energetic atmosphere.
• Follow responsible alcohol service protocols at all times.
• Maintain the cleanliness and organization of the bar area.
• Handle cash, credit card, and digital payments accurately.

Qualifications & Skills:

• Minimum 1 year of experience in a similar role preferred.
• Good knowledge of cocktails, spirits, and general bar operations (for the bartender role).
• Strong interpersonal and communication skills.
• Customer-service oriented with a positive attitude.
• Ability to multitask and stay calm under pressure.
• Basic math and billing skills for handling payments.
• Familiarity with POS systems and order management.
• Flexible with work shifts, including weekends, nights, and holidays.
• Physically fit – able to stand for long periods and carry trays/drinks.

Working Conditions:

• Fast-paced hospitality environment.
• Shift-based role – may include late hours or outdoor settings (if at beach/bar venue).
• Uniform and grooming standards must be adhered to at all times.

Benefits:

• Competitive salary and service charge share.
• Staff meals and duty drinks provided.
• Tips and incentives based on performance.
• Opportunities for growth and training.

Job Types: Full-time, Permanent

Pay: ₹8,969.52 - ₹29,459.74 per month

Benefits:

• Food provided
• Provident Fund

Work Location: In person