Waiter

Sarovar Hotels

1 years

1 - 2 Lacs

thiruvananthapuram

Posted:13 hours ago| Platform: GlassDoor logo

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Skills Required

service recording billing processing payments

Work Mode

On-site

Job Type

Full Time

Job Description

Responsible for delivering excellent customer service by handling orders, serving food and drinks, and ensuring a positive dining experience for guests. This role also involves preparing tables, maintaining cleanliness, and adhering to food safety standards. Key Responsibilities:

Guest Service: Greeting guests, providing information about menu items, taking orders, and suggesting recommendations.
Service: Serving food and drinks efficiently and accurately, adhering to service standards and etiquette.
Table Preparation: Setting tables with proper utensils, glassware, and linens, ensuring cleanliness and organization.
Order Accuracy: Recording orders correctly and relaying them to the kitchen or bar.
Problem Solving: Addressing guest concerns or complaints promptly and professionally.
Cleanliness: Maintaining the dining area in a clean and tidy condition.
Food Safety: Adhering to food safety and hygiene regulations.
Teamwork: Collaborating with other staff to ensure smooth service.
Billing and Payments: Presenting bills, processing payments, and providing change or receipts.
Menu Knowledge: Being knowledgeable about menu items, including ingredients, preparation methods, and pricing.
Up-selling and Down-selling: Suggesting additional items or specials to enhance the dining experience.

Requirements.

Minimum 1 Year experience in any star category hotels.

Degree or Diploma in Hospitality or Hotel Management.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

Food provided
Health insurance
Life insurance
Paid sick time

Work Location: In person

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