Key Responsibilities: SCCM Administration & Maintenance: Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. Perform health checks and routine maintenance of SCCM components. Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. Software & Patch Management: Deploy Windows updates, security patches, and third-party application patches using SCCM. Create and manage deployment packages for applications, drivers, and OS images. Ensure compliance with patching policies and update schedules. OS Deployment & Imaging: Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. Troubleshoot PXE boot, driver injection, and imaging related issues. Client Health & Troubleshooting: Ensure SCCM client health and remediate issues affecting deployments. Troubleshoot application installation failures, patching issues, and SCCM agent problems. Reporting & Compliance: Generate SCCM reports for software deployments, patch compliance, and inventory. Work with security teams to ensure endpoint compliance and vulnerability management. Technical Skills: Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. Handson experience with Software Deployment, Patch Management, and OSD. Good understanding of Windows Server (2016/2019/2022) and Active Directory. Familiarity with Intune, Azure AD, and Modern Endpoint Management. Shifts: 24*7 rotational shifts Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field.

Engage with senior leadership focused on Transformation roadmap creation, solution levers identification and business case creation. Drive hyper-automation agenda with clients while ensuring their business outcome needs are met. Undertake process due-diligence and work as a trusted advisory to internal and external stakeholder on building an ecosystem of automation. Authoring the RFP responses for client needs wherever required and supporting the detailed solution run-through during the sales cycle. Creation of a commercial construct for process transformation proposals and commercial negotiations with the customers leading up-to contract closure Develop a strong pipeline of proposals through delivering business outcomes. Qualifications 8-10 years of work experience across transformation consulting, solutions, and presales Large to mid-size transformation deal exposure to formulate solution & business case Experience in leading consulting engagements and CXO/ CXO -1 customer conversations Pre Sales and Solution building leveraging RPA, Cognitive, AI/ML, Chatbot, Blockchain and other new age technologies Hands on process understanding of one of the domains (Insurance/ Travel/ Shipping/ Healthcare/ Banking) and knowhow of related functions. Agile/ Six Sigma trained and certified along with an MBA from a top tier institute would be preferred.

Key AccountabilitiesDiary ManagementCommunication and CorrespondenceMeeting ManagementExpense and Claims settlementGeneral office AdministrationData Management - Analysis, consolidation & compilation of data for reviewsClient Management - Visit, QBRs, events etc.Leader Support - Manage e-mail, meeting schedule, travel itineraries other logistical support, etc.Good hold on Stakeholder Management - Internal and External.Candidate Specification:Should be a Graduate (Any stream)Must have minimum 8-9years of work experience as an EA with a reputed MNCDiploma in secretarial practice (Preferred)Good command over English language - both spoken and written.Should be able to take independent correspondence.Should be proficient in MS Office (Word, Excel, Power Point Qualifications Bachelors Degree

Manage the overall health, performance, and availability of the SharePoint environment, ensuring optimal uptime and user experience. Configure and maintain SharePoint sites, lists, libraries, and other components to support business processes and collaboration needs. Customize and configure SharePoint sites, workflows, forms, and applications based on business requirements, using out-of-the-box features and SharePoint Designer.. Implement and manage user access controls, permissions, and security settings to ensure data integrity and compliance with Corporate Travel Managements policies. Monitor and audit SharePoint access to identify and mitigate security risks. Plan and execute SharePoint upgrades, patches, and migrations, ensuring minimal disruption and adherence to best practices. Monitor system performance, diagnose and resolve issues, and implement optimization strategies to enhance SharePoint performance and scalability. Maintain detailed documentation of SharePoint configurations, changes, and procedures. Generate regular reports on usage, performance, and adoption of SharePoint services. Qualifications Bachelor Degree

1. Experience in Procurement - PR/PO (Converting PR to PO, Sending POs to the vendor, etc) 2. Experience in strategic sourcing/S2C 3. Experience in Contract management 4. Negotiate with vendors for cost savings. 5. Good supplier relationship skills and team spirit 6. Knowledge of MS Office (Word, XL, PPT) 7. Knowledge and experience on procurement tools is desirable 8. Must be comfortable with 24*7 work environment especially night shifts. Qualifications Graduate

Travel experience and experience of GDS is a Must. To Conduct NHT for travel process. To get the refreshers and floor briefings conducted as and when required To evaluate and provide feedback to the training manager on amendments to the training material Managing end to end NHT and OJT for the process Expert in feedback and coaching Excellent in communication Eye for detail Prepare and send basic Training reports Qualifications Graduate with travel experience and GDS experience is a must

Strong understanding of RTR process, with sound knowledge on Fixed Asset / Intercompany / Accruals / Prepayments / Deferrals / BS, Bank & Other Reconciliation Great understanding of close operation Meeting the SLA / KPI set by the businessDomain skills expertise in managing and building Balance Sheet Reconciliation process Exposure to supervision of reconciliation processGood hands on SAP or other strong ERP Accounting tool Analytical bent of mind for resolving open reconciling items and tracing journals through multiple accounts to their origin Good skill set in excel and ability to manage large data sets in excelPossess excellent communication skills Coordination with various stakeholders for reporting and audit workGood understanding on SOX compliance Detail focused and produce high quality workShould be highly organised and ability to perform multi task with ease Great understanding of Account Reconciliation Tool, preferably Blackline Work and Collaborate with different stakeholders / teams on the RPA and AI ProjectsAutomation projects - experience not essential but preferred Qualifications Bcom; MBA or CA / ICWA Inter

GL Job Requirements: Experience in R2R/GL preferred (Journal Entry, Reconciliations, FA, Inter Company, Month end etc.). Good Basic accounting knowledge Previous experience in reporting activities preferred. Good communication skills Computer Literacy Positive Attitude Exp Required: 1 to 4 Years (Senior Associate) Shift: US shift Work From Office Only Work Location: Prestige Cyber Tower, Karapakkam, Chennai Qualifications:B.Com / M.Com / MBA Qualifications B.Com / M.Com / MBA / CA Inter / CMA / CPA / ACCA

We are seeking a highly organized and detail-oriented individual to join our team as a Workforce Planner in our call Center. As a Workforce Planner, you will play an important role in ensuring the efficient and effective allocation of resources to meet our call canter s service level targets. Candidate will be responsible for forecasting call volumes, creating staffing schedules, monitoring real-time adherence, and analyzing data to optimize workforce productivity. Candidate with the strong analytical mindset, excellent communication skills, and the ability to thrive in a fast-paced environment. Work Shifts: US Qualifications Qualification: Bachelors degree in Business Administration, Statistics, or a related field is preferred-Proven experience as a Workforce Planner or in a similar role within a call center environment. C

From Finance backgroundTransactional Quality Role: Non-Voice -Minimum 2-3 years of experience in F&A Transactional Quality, with experience in RTR should be flexible with rotational shifts. Perform transactional quality checks based on sampling strategy ISO documentation & compliance checks Perform process quality checks as per frequency & agreed sampling strategy Provide feedback to associates on performance quality CCRP process adherence, record keeping and analysis Error trend analysis and defect reduction planning Prepare process specific reports and dashboards Participate in reviews/meetings Share inputs for Process Training Tracking SLA CTQs related to process accuracy Identify process specific improvement opportunitiesKnowledge / Qualifications / Competency / Work Experience :- - Any Graduate / PG, Good Communication / Presentation Skills. - Lean / Six Sigma Trained - Candidates only from a BPO / KPO Background - Candidates preferred from Finance Background - Candidates preferred with prior work experience in TQ Management & Mentoring projects/ BQ Management/ RCA/ Reporting/ Error Analysis/ Client & Stakeholder Management. -Candidates with VBA and advance excel skills would be preferred- Ensure adherence to defined SLAs, processes are compliant from risk perspective, continuous reduction in errors / customer comebacks, drive QDNA metrics [Brainwaves, Kaizen]. - Facilitate sharing of best practices from within and outside the organization and implement them. - Take charge of internal meetings / client meetings etc.- Create and manage performance dashboards which depicts business and ops metrics clearly. - Open to stretch if needed to meet team and organizational goals. - Accuracy & integrity in data handling - Ability to work with people and teams of diversified / different priorities - Ability to present/ address in public Qualifications Bcom

Basic Purpose: Provide timely and accurate response to assigned internal and external customers Collaborate with underwriters to establish target dates and communicate coverage recommendations. Responsibilities to include account set-up, quoting, proposals, policy issuance, policy administration requests, and account service. Assist in reviewing documentation received for completeness and request missing information Document and maintain unit processes and procedures and disseminate information to the applicable team. Other responsibilities as needed.Primary Job Responsibilities: Screen transactions to determine authority and process and/or refer to underwriter per established guidelines. Gather a wide variety of rating elements from applications/UW instructions/WC rating bureaus/NCCI/ /Reference Connect and company guidance to rate new or renewal business. Input information and rating elements into the policy rating system with a high degree of accuracy. Review output to ensure proper rating elements were applied. Maintain rating documentation using paperless policy environment per established guidelines. Provide endorsement quotes on demand Develop relationships and work within team and across departments to ensure customer tasks are completed and customer response expectations are achieved. Initiate and facilitate renewal process in collaboration with underwriter and timely, professional communication with producer. Resolve customer service issues. Ensure proper initiation and completion of incoming requests for policy issuance, quote requests, Endorsement and policy administration. Identify areas for improvement, with recommendations for process, procedure, or system changes. Qualifications Qualifications, Skillset and Experience: Minimum 6+ month s experience in P&C Insurance background within Underwriting Support experience (Issuance, Endorsements) required for Associate Minimum 12+ month s expe

WNS (NYSE: WNS) is seeking a seasoned professional to spearhead marketing campaigns, awards and recognition strategy, PR, industry forum relations, and event coordination. Must possess 8-10 years of marketing experience, including 4 years in a managerial role. Strong communication, leadership, and analytical skills required. MBA/PGDM in Communications or Marketing or Graduate/Post Graduate in Mass Communication, Journalism or PR. Roles and Responsibilities Responsible for driving the global awards and recognition strategy and execution that positions WNS as the foremost digital-led business transformation player and a leading employer globally Creating, implementing, and overseeing public relations, media, and content strategy to build brand recognition, corporate and leadership branding Responsible for building and executing industry engagement strategy and liase with industry associations like nasscom, CII and ASSOCHAM Act as an internal expert, consultant, and program/project manager and represent the corporation to external groups, agencies, and vendors Supervising and overseeing media management (including facilitating leadership interaction with media and other institutions on a daily, monthly, quarterly basis) for CXOs and key business leaders across functions, globally Translate complex research and analysis into clear, engaging content tailored to target audiences Collaborate, brief, and manage WNS agencies to maximize results and ensure consistency across the campaigns and submissions Develop campaigns, narratives, and visual content to ensure strong visibility for the award wins and key initiatives Drive visibility and impact of WNS work through effective use of social media and other channels; monitor engagement and identify opportunities for improvement. Track, evaluate, and report on communication outcomes to inform continuous improvement. Qualifications Prior experience in the IT/ITeS industry is highly desirable

Should be able to manage a large team and responsible to deliver client mandated KPI that include TAT and accuracy People Management, Workforce planning, Shrinkage / Absenteeism management, Attrition management, People development Compliance to internal and external Audit requirement Ensure timely update of incentive and NSA Data analysis, client managementEffective communication Should be able handle high pressure operations team Qualifications Graduate

Proficiency with MS PowerPoint application using shapes infographics Should be able to design high quality PPT Slides as per the template and instructions Excellent visualization ideas to provide different visual options of a design Ability to create new templates in PPT/Word/InDesign Efficient enough to deliver short TAT projects Able to handle complex Layouts with charts handwritten text Ability to achieve expected quality output along with daily targets Qualifications Qualification & Experience A Bachelor s degree in any discipline 3-5 Years of experience working with MS PowerPoint, MS excel, Adobe InDesign, Photoshop, Illustrator CC Excellent commu

Should have end to end hands-on experience into Accounts Payable.Invoice processing, Query management, Exception management, Email Handling.SLA managementProblem solving skill.Analytical skill Qualifications B.comM.comMBA in Finance

Assistant Manager (B2) - Training (Team Contributor) Reporting: Assistant Manager- Training will report to the Training Leader / Group Manager of the Account(s) Primary Duties & Responsibilities: Develop and lead a team of highly competent Trainers, delivering the best of training experience to the Account(s). Drive Training efficiency and effectiveness for the Account, through the Training Metrics. Plan, execute and monitor all training & development interventions to enhance team and operational excellence. Drive training related change management and compliance programs for the Account. Drive content management and instructional design with the latest technology and practices to stay ahead of the competition. Drive ROI for the learning investment in people and value delivered to business. Be the ambassador for latest & innovative practices and technology and implement the best practices for the Account(s). Lead and develop a high-performing team supporting the Account. Desired Experience and Skills : Graduate / Post Graduate Overall work experience of 5-8 years of work experience in F&A with Commerce degree with 3- Years and above experience in Training Preferred experience in digitalization of training delivery Knowledge & experience of Lean, Six Sigma and Agile methodology Strong work ethic with a will-to-win attitude, demonstrates personal excellence, lives the growth mindset and adapts to WNS Values Ability to work through unstructured problems, shifting priorities, multiple demands, ambiguity and rapid changes. Shift- US Shift (5:30pm to 2:30am) WFO only Job location- Pune Qualifications Qualification: Commerce Graduate Overall Experience: 5-8 years of work experience in F&A with Commerce degree 3- Years and above experience in Training

Position Title: Deputy Manager - Procurement Grade: BII Team: Individual Contributor: Part of 3 member team Reporting to: Group Manager / Sr. Group Manager - Procurement Brief : This is executive level position in Captive Procurement function for supporting the Professional Services portfolio (Sourcing and Contracting). The incumbent is expected to have minimum 3 -4 years of relevant industry experience, specifically in contract management, Procure to Pay (P2P), MIS and vendor engagement. Candidates having prior experience in HR and Recruitment related contracts will be preferred. This position is based out of Mumbai and will operate in Hybrid model of working. Key responsibilities: PROFESSIONAL SERVICES category Sourcing Support within Professional Services Category group Manage and track HR category specific contracts - renewals - negotiations. Identify and pre-qualify potential Service Providers, Run RFQs, evaluates RFPs/RFQs responses and proposals based on type of service needed, T&C, Candidate should be able to align with selected suppliers to develop mutually acceptable contractual agreements. Collaborates with Procurement Shared Services for actions related contract governance and compliance with internal policies and external regulations. Interact/liaise and maintain relationships at a Senior/Executive level. Ensure completion of documentation requirements (MSA & SoW s, Short term contract.) Build a knowledge repository for services used, preferred vendors, contract strengthening. Work with various support teams within the function for P2P (procure to pay) process. SKILLS Essential: Minimum of 3-4 years experience in Procurement function in ITES/BPO/KPO/Consulting companies. MIS and , Strong Excel Skills, knowledge of digital tools / databases Services Contracting with large to mid-scale HR recruitment vendors, Job Portal services, , Free-lance consultants, Contract review (Knowledge of legal terms in service contracting) Performance management skills PROFESSIONAL EXPERIENCE, knowledge and education Essential: Expertise to include, amongst others, Procure-to-pay, Source-to-pay, Master Data Management, Reporting, Analytics, Market Intelligence. Ability to be a strong team player and undertake regular and special assignments within the department. Strong collaborator with cross functional teams & people, Ability to deal with high levels of complexity. Data driven action orientation, with strong reporting, data analysis, presentation skills, and organizational abilities. Must have worked in a Service /ITES environment for at least 5 years. Negotiation and Effective communication skills are mandatory. Desirable: Process improvement experience / Certification Good knowledge of technology platforms and systems Consensus building skills. Education: Minimum qualification of Bachelor s degree in Science, Commerce, BMS or BBA. Additional certifications in procurement domain. MBA in HR ( Recommended ) Specific Competencies High energy/ passion for growth / go-getter Global exposure Excellent communication and Presentation skills Ability to influence multiple internal stakeholders. Ability to build deep client partnerships. Ability to lead and build strong teams. Strategic thinking Problem solving Qualifications Minimum qualification of Bachelor s degree in Science, Commerce, BMS or BBA. Additional certifications in procurement domain. Qualifications B.E / MBA in supply chain

Pricing of global BPO Opportunities for outsourcing deals. Responding to RFI /RFP s. Create and review commercial construct of the deals. Financial Modelling, Pricing analysis, forecasting etc. Understand customer s requirement & propose win-win deal structuring, including financial engineering required. Interaction with the various team members like operation teams / sales team / finance team in day to day activities etc. Review contract from commercial perspective. Working with internal and external clients to structure, prepare, negotiate commercial proposals, etc. Candidate should have experience in the Pricing function and contract Negotiation. Understanding of P&L items & its analysis Experience in BPO Industry Deal Comparison. Contract Negotiation Good Communication Skills Work on Pricing and structuring commercial term for proposal /response to RFP/RFI. Building and analysing business cases for customer engagements, including profitability analysis, cash flow analysis while supporting internal reviews of pricing, commercial terms and overall proposal Work with the sales team and other finance group to price the deal & propose appropriate deal structure and condition o Coordinate and collaborating with cross functional teams to understand the solution and analyse for gaps between cost model and solution Support Bid manager in negotiation and determining financial implications of contract terms o Impact Analysis & cost / Profit and loss analysis. Commercial review of contracts and redlining of the relevant clauses. Qualifications CA, MBA (Finance), CMA, CA/CMA Inter

Experience in Microsoft SQL Server database development (TSQL) Experience in building SSIS packages Good experience in creation LLD s.Experience delivering solutions utilizing the entire Microsoft BI stack (SSAS, SSIS) Experience with SQL Server/T-SQL programming in creation and optimization of stored procedures, triggers and user defined functions Microsoft SQL Server database development (TSQL) experience Experience working in a data warehouse environment and a strong understanding of dimensional data modeling concepts Must be able to build Business Intelligence solutions in a collaborative, agile development environment Strong understanding of Data Ingestion, Data processing, Orchestration, Parallelization, Transformation and ETL fundamentals Sound knowledge of data analysis using any SQL tools Experience in ADF, Synapse and other Azure components Designs develop, automates, and support complex applications to extract, transform, and load data Should have knowledge of error handling and Performance tuning for Data pipelines Skill: SQL, SSIS, ADF, T-SQL, ETL & DW, Good Communication Qualifications Graduate

Manage IT deliverables for Voice support across multiple shift with rotational weekly offs Have close working relationships with IT support teams, IT service management, business and IT security teams to ensure prompt and appropriate management of user access requests and incidents Process client s requests in line with the organization s security policies, existing mainframe access control lists Display the highest standards of professionalism, email etiquette and ownership in handling each request and driving it to resolution Display a team-spirit and work in cohesion to effectively manage requests and sub-tasks Manage Deliverables for Voice and Chat support Access provision on systems within the scope of Offshore team Routing requests to resolution groups when incidents are not within the scope of the offshore team Monitoring the status and progress toward resolution of all open incidents Provision of access as per user requirement Keeping requestors informed on progress made Assignment of the incidents, escalating the process related matters, if necessary Co-ordination with other support teams and closure Communicate with Aviva employees, including contractors & vendors, via telephone, email, and other electronic communications regarding requests & their resolution Coalesce with sister departments to lend completeness to a request while retaining ownership of the request and being the face of AVIVA IT division to the employee Qualifications Graduate