Voice Support Agent

Job Description: You are currently seeking confident, fluent English speakers to work as Voice Support Agents in Mohali, India. As a Voice Support Agent, you will be responsible for resolving technical issues via inbound calls from US customers. Your main duties will include delivering real-time voice support for common tech issues, maintaining a professional and empathetic tone, and converting support cases into long-term service contracts whenever possible. Requirements: To be eligible for this role, you must have prior experience in US voice process and the ability to work during EST/PST hours. This is a full-time, permanent position that requires working night shifts. The work location is in person. This position offers you the opportunity to utilize your communication skills and technical knowledge to assist customers effectively and build lasting relationships with them. If you are passionate about providing excellent customer service and possess the required experience, we encourage you to apply for this role.,