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Invictus Hr
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Voice Process Professional

Voice Process Professional

0 - 1 years

|

2 - 3 Lacs

Posted:3 months ago| Platform:

Apply

Skills Required

Voice Process Customer Service inbound outbound International customer service process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

International customer service process for US, UK , Australia.
As International Process post training it will be always night shifts.
Handle inbound/outbound customer calls in a professional and courteous manner.
Resolve customer queries regarding products, services, billing, or technical support.
Maintain high customer satisfaction by understanding customer needs and providing accurate information.
Follow defined process guidelines and workflows to ensure compliance and efficiency.
Update customer records and process transactions accurately.
Collaborate with internal teams to resolve complex issues.

Preferred candidate profile

Excellent communication skills in English and willing to work for voice and work from office.
We are hiring for customer service, retention, and collections process.
Banking, Telecom, Utility, Airline customer service openings for voice process.
Only People from Mumbai can Apply !!
(People from other states and cities not acceptable)

More Jobs at Invictus Hr

Voice Process Professional

Mumbai

Experience: Not specified

INR 2 - 3 Lacs

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