Voice Process

The job involves processing claims, handling incoming and outgoing calls, and taking appropriate actions following process guidelines. You are expected to adhere to professional standards, established procedures, and policies to maintain customer satisfaction ratings through timely actions and adherence to quality standards. Using company policies, you will determine immediate resolutions or escalate issues to managerial input. Updating customer records by inputting data into the company platform and resolving customer issues through review, investigation, and appropriate actions are key responsibilities. Eligibility Criteria: - Education: Any Graduate (2022, 2023 & 2024) - Experience: Freshers only - Skills: Excellent verbal and written communication - Preferred Candidates: BSc, BCom, BBA, BA (Note: No BE/B.techs, No Post Graduates, No diploma, No Pursuing candidates) Documents Required: - Aadhar Card (Original and Mandate to carry) - Pan Card (Soft Copy) - SSC, Intermediate, and Graduation documents (Soft Copy) - Passport size photo Shift Time: Night Shift Perks: - 2-way cab facility - Work Schedule: The roles will require working in week-offs - Shifts: The positions entail working in US shifts - 5 days working Job Types: Full-time, Permanent, Fresher Benefits: - Provident Fund Schedule: - Monday to Friday - Night shift - US shift Work Location: In person Contact the employer at +91 7897772551,