Voice Process - American Express

Job Description

Process: American Express (Amex) Job Title: Customer Support Executive Location: Sector 18, Gurgaon Working Days: 6 Days Working Week Off: Sunday Fixed Off Shift Timing: Day Shift Only Qualification: Graduate Only Salary Details: Fresher: ₹25,000 CTC Experienced: Up to ₹28,000 CTC Incentives: Up to ₹50,000 or more (based on performance) Roles and Responsibilities: Handle incoming and outgoing customer calls Resolve queries related to Amex services and products Assist customers with clear and polite communication Provide accurate information and follow up as needed Keep daily records and update call logs properly Work closely with the team to ensure customer satisfaction Maintain professionalism and empathy in every conversation Why Join Us? Supportive and fun work culture Regular team-building and engagement activities Training and guidance provided for freshers Career growth opportunities within the organisation High earning potential with attractive incentives Job Types: Full-time, Permanent, Fresher Pay: ₹28,000.00 per month Benefits: Commuter assistance Flexible schedule Food provided Health insurance Leave encashment Life insurance Paid sick time Provident Fund Schedule: Day shift Monday to Friday Morning shift Weekend availability Supplemental Pay: Commission pay Overtime pay Performance bonus Quarterly bonus Shift allowance Yearly bonus Application Question(s): How much do you rate your English Communication Skill out of 10? Total Experience in Calling Process ? What's your current in-hand salary? Are you fine with sales roles with Higher Incentives ? Education: Higher Secondary(12th Pass) (Preferred) Language: English (Preferred) Location: Gurugram, Haryana (Preferred) Work Location: In person Speak with the employer +91 7836095291