Voice (Customer Service Associate)

Company Description

Excellent Opportunity Placements is a leading Executive Search and Management Consulting organization that emphasizes the power of human resources. We focus on understanding clients' business needs and offer value-added services through communication, engagement, and efficient project management. Our commitment is to deliver the best recruitment services, ensuring investments in human and intellectual capital yield returns in any market condition.

Role Description

This is a full-time, on-site role for a Voice (Customer Service Associate) located in Mira Bhayandar. The Customer Service Associate will handle routine customer support tasks, ensure customer satisfaction, manage phone etiquette, and enhance the overall customer service experience. Daily tasks include responding to customer inquiries, resolving issues, and maintaining high-quality service standards.

Qualifications

• Customer Support, Customer Service, and Customer Experience skills
• Customer Satisfaction and Phone Etiquette skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team setting
• Prior experience in a customer service role is a plus
• High school diploma or equivalent; further education or training in customer service is advantageous

if interested please share resume at nidhi.sharma@excellentopportunity.co.in