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Jobs

Voice

Creative Hands Hr

0 - 5 years

4 - 7 Lacs

Hyderabad Telangana India

Posted:20 hours ago| Platform: Foundit logo

Apply

Skills Required

Icd Cpt Good Analytical Skills problem-solving skills Data Entry

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Voice Process:

Make or receive calls to/from insurance companies or healthcare providers regarding claims.
Follow up on pending claims, denials, or rejections.
Clarify claim status and resolve billing issues.
Maintain call logs and update claim statuses in the system.

Non-Voice Process:

Handle claim-related correspondence via emails or chat.
Work on claim rejections, denials, and resubmissions.
Perform quality checks and update records in the billing system.

Data Entry (Medical Billing):

Accurately input patient demographics, CPT/ICD codes, and insurance details.
Review and enter charge sheets, EOBs, and other billing documents.
Ensure data is entered without errors and in compliance with HIPAA and billing guidelines.

Eligibility & Requirements:

Education: Graduate or Diploma in any stream (Life sciences, commerce, or healthcare background preferred).
Freshers are welcome; prior BPO/RCM experience is an added advantage.
Good communication skills (for Voice roles).
Typing speed of 3035 WPM with high accuracy (for Non-Voice/Data Entry roles).
Basic knowledge of medical terminologies, ICD, and CPT codes is a plus.
Willingness to work in
night shifts
(US shift hours).
Good analytical and problem-solving skills.

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Creative Hands Hr

Creative Hands Hr

Hyderabad, Telangana, India

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