Voice Blended & Chat Process Professional

0 - 5 years

1 - 4 Lacs

rajarhat

Posted:2 days ago| Platform: Naukri logo

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Skills Required

voice process bpo blended process email support customer service non voice process backend process semi voice chat

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

  • Manage and coordinate recruitment processes for timely and efficient hiring.
  • Develop and implement effective employee engagement strategies to boost morale.
  • Handle employee grievances and resolve conflicts fairly and promptly.
  • Conduct performance appraisals and provide constructive feedback to employees.
  • Ensure compliance with labor laws and regulations.
  • Maintain accurate records of employee data and attendance.

Job Requirements

  • Strong knowledge of HR principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficient in MS Office and other HR software applications.
  • Strong analytical and problem-solving skills.
  • Ability to maintain confidentiality and handle sensitive information.
  • Experience in voice blended and chat process.

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HUMAN BEFORE RESOURCE PRIVATE LIMITED

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