Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Join our growing Customer Experience (CX) team and be the friendly voice our customers trust. This role is primarily voice-based and chat/email support, where youll solve problems, guide users, and make every interaction a positive one. What You will Do 1. Handle customer queries via phone, chat, and occasionally email.
2. Troubleshoot issues and provide quick, accurate solutions.
3. Update and maintain customer records in our database. 4. Collaborate with internal teams to improve service quality. 5. Keep conversations empathetic, clear, and professional.
1. Supportive team and positive work culture. 2. Opportunity to make an impact from Day 1
Working Week: 6 days, with 1 rotational week off
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