VISA Manager

Company Description

Switrus Holidays is a leading travel company specializing in European tours, offering tailored travel solutions for both group and individual clients. With an office strategically located in Europe, we ensure operational efficiency and prioritize exceptional service and customer satisfaction. Recognized by Swiss and French Tourism, Switrus Holidays is a trusted leader in the European travel sector known for its commitment to high industry standards and seamless travel management experiences.

• Must have experience in handling Schengen Visa and UK VISA processing. Experience in Team handling

• Receive and review visa applications, ensuring all necessary documents are included and completed accurately.

• Verify the authenticity and validity of supporting documents and information provided by the Customers.

• Maintain an organized system for tracking and managing visa documentation.

• Prepare and submit visa applications to the appropriate embassy or consulate.

• Keep updated records of visa application statuses and communicate with customers regarding any additional requirements or changes in the application process.

• Serve as a point of contact for Customers, providing them with clear and accurate information about the visa application process, requirements, fees, and processing times.

• Respond to Customers inquiries promptly and professionally, maintaining excellent customer service.

• Address any issues or challenges that arise during the visa application process, such as missing documents, discrepancies, or delays.

• Conduct regular quality checks to ensure accuracy and completeness of visa documentation. Review visa applications thoroughly, identifying any errors or inconsistencies and rectifying them before submission.

Requirements

• Strong organizational and documentation skills
• Excellent communication and interpersonal skills
• Problem-solving skills and attention to detail
• Ability to work independently and handle high-pressure situations
• Previous experience in the travel industry is a plus

Qualifications

• Any Bacholers Degree

Location : Chennai