Visa counsellor

Job Title: Visa Counselor Location: Elante business tower Department: Admissions / Immigration / Overseas Education Reports To: Team Lead / Branch Manager Job Summary: The Visa Counselor will be responsible for guiding students or clients through the visa application process for countries like Canada, USA, UK, Australia, and Schengen nations. They will evaluate eligibility, explain documentation requirements, and provide end-to-end support through the application lifecycle. Key Responsibilities: Counsel students/applicants on visa processes based on destination country. Explain admission and visa requirements, financial documentation, and timelines. Maintain up-to-date knowledge of embassy and immigration rules. Guide and assist in application forms, SOPs, and interview preparation. Liaise with universities, embassies, and internal departments. Keep detailed records of each client and update CRM regularly. Achieve monthly conversion targets (enquiries to successful visa grants). Resolve queries promptly via email, phone, and walk-ins. Participate in training sessions, seminars, and marketing events. Required Skills and Qualifications: Bachelor’s degree in any discipline (preferred: B.A., B.Com, BBA, etc.) 1-3 years of experience as a Visa Counselor or similar role. Strong communication and interpersonal skills. Knowledge of visa norms for countries like Canada, UK, USA, etc. Proficiency in Microsoft Office and CRM tools. Ability to handle pressure and meet targets. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹35,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: visa counsellor: 1 year (Required) Language: english (Required) Work Location: In person