Visa Counsellor and Filing Officer

Visa Filing Responsibilities

• Review and assess visa applications for completeness, accuracy, and eligibility.
• Ensure all required documentation is collected, verified, and submitted according to immigration guidelines.
• Maintain up-to-date knowledge of visa categories, immigration laws, policies, and procedural updates.
• Prepare, compile, and submit visa applications to the relevant embassies, consulates, or visa centers.
• Track and monitor the status of ongoing applications and follow up with authorities when needed.
• Provide timely updates to clients regarding their application progress and any additional requirements.
• Maintain secure and organized records of applications and client documentation in compliance with data protection rules.
• Resolve issues or discrepancies during the application process and escalate complex cases when necessary.
• Support team members in improving filing systems, workflows, and process efficiency.
• Assist in training junior staff on visa filing standards and documentation procedures.

Visa Counselling Responsibilities

• Conduct in-depth counselling sessions with clients to understand their study, travel, or migration goals.
• Guide clients in selecting the most suitable visa category based on their profile and objectives.
• Explain visa requirements, timelines, financial documentation, and country-specific rules clearly and professionally.
• Assist clients in preparing for visa interviews, including mock sessions and documentation review.
• Counsel students on course selection, university options, and country choices when required.
• Provide pre-departure guidance, including travel, accommodation, and cultural awareness.
• Maintain strong rapport with clients, offering personalized support throughout their journey.
• Address client queries, concerns, and objections with patience and clarity.
• Stay updated on global education trends, embassy updates, and international travel policies.
• Participate in seminars, webinars, and promotional events to represent the company.
• Maintain follow-up schedules to ensure conversion of leads into successful applications.

Job Type: Full-time

Pay: ₹12,000.00 - ₹20,000.00 per month

Experience:

• total work: 1 year (Preferred)

Work Location: In person