Virtual Healthcare Manager - Thane

1 - 4 years

4 - 5 Lacs

thane navi mumbai mumbai (all areas)

Posted:None| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Visit the Customers at their home once a month as per schedule or on request

2.

a. Conduct vitals and update the same in EMR / tool provided by the company

b. Medication management by checking whether the customer has enough medicines as per prescription, order the same if required, pouch and make it easier for the customer to consume the medicines and set up reminders in the application.

c. Check on general wellness of the customer and update the observations

d. Check and update the upcoming health checks or doctor visits

3

4. Organize resources (home care) , devices , medicines etc., for the customer based on doctors prescription or on customers request

5. Be with the patient during the medical emergency

6. Support the customer on logistics / insurance claim in case of hospitalization

7. Responsible for retention / up sell targets for the customer

8. Responsible for delivering impeccable customer experience.

Preferred candidate profile

1. Presentable and exceptionally good

communication skills (Read, Write & Speak)

2. Ability to engage with HNIs & their families

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