Vice President, Production Services Application Support I

BNY

10 - 12 years

30 - 35 Lacs

chennai

Posted:3 weeks ago| Platform:

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Skills Required

unix application support linux soa production support vice president selenium investment banking sql python

Work Mode

Work from Office

Job Type

Full Time

Job Description

This position is specifically for weekend coverage. Expectation is to provide support for 3 week days and 2 weekends. Previous production support experience. Investment Banking Finance background will be added advantage.
Able to handle day to day support activities for applications and overnight batches.
Responsible to provide technical and function support to internal and external clients.
Requires a strong HandsOn person with strong trouble shooting skills. Excellent problem-solving skills with a strong sense of customer commitment.
The role requires to provide rapid response to customer incidents/requests, participate in root cause analysis efforts and trends, assist in building up knowledge base articles and documentation.
Candidate will work closely with AppDev teams, other production support teams, various stakeholders within the organization.
Client support, Track client issues, troubleshoot/research application issues are the essential functions required.
Highly motivated with the ability to work independently and in a team environment.
we'll-organized with the ability to multi-task and prioritize with minimal supervision.
Excellent communication (written and verbal) and interpersonal skills.
Ability to understand and communicate concepts quickly, succinctly, and accurately.
Demonstrated aptitude for mastering new software applications.

To be successful in this role, we're seeking the following:

Bachelors degree in computer science or a related discipline, or equivalent work experience required 10- 12 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
Good experience with Linux and other Unix operating systems
Exposure in ServiceNow Portal and change management procedures. we'll versed on ITIL process
Exposure on SOA / API based S/W development using Java, Spring Boot and REST.
Exposure on Container based development and deployment in Linux platforms.
Exposure in Kafka messaging system.
Experience with monitoring tools like Splunk
Preferred knowledge on Python.
Preferred knowledge on Database queries - SQL commands.
Good to have knowledge and/or exposure for any DevOps tools and techniques. Preferences are Jenkins, GIT, Ansible, Docker, Selenium, and Prometheus.
Having knowledge and hands-on experience in mainframe skills is an added advantage.

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