Vice president- Life Insurance Operations

Genpact

15 - 22 years

45 - 65 Lacs

Noida Pune Gurugram

Posted:1 day ago| Platform:

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Skills Required

Life Insurance Operations

Work Mode

Work from Office

Job Type

Full Time

Job Description

VP, Operations for Life Insurance Division

Responsibilities

Will be responsible for managing the overall operations for one or more accounts
Would be accountable for managing clients and internal stakeholders and partnering with them to successfully manage the Global delivery for aligned accounts.
Should be able to steer growth conversations with the clients, create POVs to be taken to the clients.
Drive in achieving & exceeding all Internal and Customer key metrics
Plan and lead the execution of employee engagement, rewards, and recognition to help drive performance and mitigate attrition.
Develop staff by assessing Leadership competencies and promote training and career planning; coaches' employees for career development. Provides input into hiring decisions.
Monitor performance of the cluster according to established standards. Provides performance feedback on Supervisors and Associates. Prepares fair, accurate and thorough performance reviews.
Accountable for meeting business goals. Coordinates with other units to ensure an alignment of processes to minimize revenue loss.
Monitor and ensure compliance with department, business unit, and regulatory agency standards and practices
Establish detailed process understanding to be able to understand team & client’s prospective & add value
Design & drive the solutions and offering(s) and commercialize
Innovate processes to introduce modern age technologies & solutions available
Participate in solution workshops and contribute to developing future state processes
Communicate clear instructions/ goals to team members & track/ report their progress

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