Job
Description
As the Vice President Branch Sales Manager (BSM) at International Wealth and Premier Banking (IWPB) at HSBC, your role is pivotal in leading and implementing changes to deliver the business strategy effectively. You will play a crucial customer-facing role in understanding local branch customers and their surrounding demographics. IWPB is currently executing a multiyear growth strategy and is looking to add 20 more branches to its existing fleet of 26 branches. Your primary responsibility will be to service walk-in customers, manage and fulfill their requirements to their satisfaction. **Principal Responsibilities:** - Lead and mentor a team of Premier Relationship Managers (PRMs) to achieve business objectives and deliver branch performance measures aligned with the defined business plan. - Ensure the highest standards of risk management, sales quality, control, and compliance as required by the Group. - Drive the growth of IWPB business for the branch in line with strategic plans and projections. - Increase Wealth Management Services within the database by promoting Financial Review and Need-Based Sales. - Monitor sales activity management information and coach the team to achieve business goals. - Build a prominent profile in the community to enhance HSBC's reputation and brand. - Support Wealth Managers in resolving customer complaints and mobilize branch activities to generate leads. **Other Requirements (Knowledge and Experience):** - High energy and a tenacious approach with excellent sales and people management skills. - Strong customer-driven focus with an emphasis on meeting needs, sales quality, and service standards. - Strong interpersonal communication skills, especially in motivation, coaching, and team leadership. - A strong sense of ownership, responsibility, and accountability. - Ability to respond to and lead change on a personal and team level. - Experience in planning, organizing, and coordinating initiatives to improve team performance. - Up-to-date knowledge of developments in the mutual fund and insurance industry to capitalize on opportunities. **Skills:** - Exceptional interpersonal skills, with a strong focus on inspiring, influencing, and negotiating effectively. - Proficiency in coaching sales techniques and implementing best practices in sales management, both at the team level and on a one-to-one basis. - Strong planning and organizational abilities. - Excellent analytical skills for data-driven decision-making. - Effective problem-solving skills to address challenges promptly and efficiently. **Regulatory Certifications:** - Obtain relevant professional and regulatory qualifications as mandated by the local market. - Meet any internal standards required by the market to ensure compliance and excellence. **Education Qualifications / Certifications and Requirements:** - Post Graduate (Masters) Degree. - 5 to 10 years of experience in a similar or leadership role. - Relevant certifications in financial planning or wealth management are advantageous. At HSBC, we are committed to providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Your personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, available on our website. As the Vice President Branch Sales Manager (BSM) at International Wealth and Premier Banking (IWPB) at HSBC, your role is pivotal in leading and implementing changes to deliver the business strategy effectively. You will play a crucial customer-facing role in understanding local branch customers and their surrounding demographics. IWPB is currently executing a multiyear growth strategy and is looking to add 20 more branches to its existing fleet of 26 branches. Your primary responsibility will be to service walk-in customers, manage and fulfill their requirements to their satisfaction. **Principal Responsibilities:** - Lead and mentor a team of Premier Relationship Managers (PRMs) to achieve business objectives and deliver branch performance measures aligned with the defined business plan. - Ensure the highest standards of risk management, sales quality, control, and compliance as required by the Group. - Drive the growth of IWPB business for the branch in line with strategic plans and projections. - Increase Wealth Management Services within the database by promoting Financial Review and Need-Based Sales. - Monitor sales activity management information and coach the team to achieve business goals. - Build a prominent profile in the community to enhance HSBC's reputation and brand. - Support Wealth Managers in resolving customer complaints and mobilize branch activities to generate leads. **Other Requirements (Knowledge and Experience):** - High energy and a tenacious approach with excellent sales and people management skills. - Strong customer-driven focus with an emphasis on meeting needs
