Gurugram, Haryana, India
Not disclosed
On-site
Full Time
Job Summary:As a Freight Executive at vFulfill, you’ll coordinate international shipments—especiallyimports from China—manage relationships with suppliers and forwarders, ensurecompliance, and drive cost-effective freight solutions. Key Responsibilities: Import Coordination• Liaise with China-based suppliers to schedule and consolidate shipments.• Prepare, verify and submit all import documentation (Bill of Lading, CommercialInvoice, Packing List).• Coordinate shipment bookings and maintain clear schedules with our forwardingpartners.Freight Management• Monitor LCL, FCL and air freight shipments; provide regular tracking updates.• Compare and negotiate freight rates to optimize costs without compromising servicelevels.Customs Compliance• Manage customs clearance processes, ensuring adherence to import/exportregulations.• Stay informed on regulatory changes, INCOTERMS (FOB, CIF, DDP, EXW) andtariff updates.Vendor & Stakeholder Communication• Maintain proactive communication with suppliers, customs brokers, freightforwarders and internal teams.• Resolve shipment issues—delays, damages or discrepancies—with asolution-oriented approach.Reporting & Analysis• Prepare daily/weekly shipment reports and cost-analysis summaries.• Identify bottlenecks and suggest process improvements to enhance freightoperations. Qualifications & Skills● 1–3 years’ experience in freight forwarding, imports or international logistics(China-focused experience preferred).● Proven track record managing LCL, FCL and air freight shipments.● Strong understanding of INCOTERMS (e.g., FOB, CIF, DDP, EXW).● Familiarity with customs clearance, import/export regulations and compliancestandards.● Proficient in freight costing methodologies and documentation requirements.
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
At vFulfill , we’re not just a B2B platform — we’re a launchpad for eCommerce dreams. Since 2019, we’ve been empowering global eCommerce entrepreneurs to discover and source winning products, automate operations, and launch successful COD dropshipping and micro- D2C brands in India. Our mission is simple yet ambitious: to make branded eCommerce in India hassle-free. By eliminating operational headaches, we let our clients focus on what they do best — growing their businesses. But what truly sets us apart? Our people. We’re a lean, driven team of 30+ technologists, eCommerce enthusiasts, and operations wizards who believe in the power of AI to revolutionize the way businesses are built. At vFulfill, we’ve built a culture where we work hard, support each other, and genuinely enjoy what we do. We celebrate creativity, tackle challenges as a team, and never say no to a good laugh (or a great potluck). Pro tip: come hungry, because your teammates cook like they code — exceptionally well. Here, you’re not just joining a company — you’re becoming part of a family that’s shaping the future of eCommerce in India. Together, we’ll create impact, embrace challenges, and build something extraordinary (with a side of amazing food). About the Position: • Role : Freight Executive • Domain Expertise : Freight Management • Location : Splendor Spectrum One, 4th Floor, Sector 58, Gurugram, Haryana 122102 Job Summary: As a Freight Executive at vFulfill, you’ll coordinate international shipments—especially imports from China—manage relationships with suppliers and forwarders, ensure compliance, and drive cost-effective freight solutions. Key Responsibilities: Import Coordination • Liaise with China-based suppliers to schedule and consolidate shipments. • Prepare, verify and submit all import documentation (Bill of Lading, Commercial Invoice, Packing List). • Coordinate shipment bookings and maintain clear schedules with our forwarding partners. Freight Management • Monitor LCL, FCL and air freight shipments; provide regular tracking updates. • Compare and negotiate freight rates to optimize costs without compromising service levels. Customs Compliance • Manage customs clearance processes, ensuring adherence to import/export regulations. • Stay informed on regulatory changes, INCOTERMS (FOB, CIF, DDP, EXW) and tariff updates. Vendor & Stakeholder Communication • Maintain proactive communication with suppliers, customs brokers, freight forwarders and internal teams. • Resolve shipment issues—delays, damages or discrepancies—with a solution-oriented approach. Reporting & Analysis • Prepare daily/weekly shipment reports and cost-analysis summaries. • Identify bottlenecks and suggest process improvements to enhance freight operations. Qualifications & Skills ● 3 years’ experience in freight forwarding, imports or international logistics (China-focused experience preferred). ● Proven track record managing LCL, FCL and air freight shipments. ● Strong understanding of INCOTERMS (e.g., FOB, CIF, DDP, EXW). ● Familiarity with customs clearance, import/export regulations and compliance standards. ● Proficient in freight costing methodologies and documentation requirements. Show more Show less
Gurugram, Haryana, India
Not disclosed
On-site
Full Time
About vFulfill vFulfill is a fully-managed backend platform for launching and scaling branded dropshipping and micro-D2C businesses in India on COD. Our platform enables global entrepreneurs to start selling profitably in India without setting up local entities or worrying about supply chain chaos. We combine a proprietary product research tool, sourcing capabilities across China & India, and an integrated fulfillment backend. We’ve helped hundreds of eCommerce entrepreneurs tap into the Indian market, and we’re now scaling aggressively. At our core, we’re obsessed with execution, speed, and partner success — and we’re building a sourcing engine that reflects these values. Location : vFulfill HQ – Splendor Spectrum One, 4th Floor, Sector 58, Gurugram Reporting To: Co-Founder & CEO (Vipul Garg) Role Type : Individual Contributor (with path to vertical ownership) Role Overview We're looking for a sharp, street-smart, and execution-driven Strategic Sourcing Manager to lead our sourcing efforts across China and India. This is a high-ownership role designed for someone who can think like a founder, execute like a hustler, and eventually build and lead the sourcing vertical under the CEO’s mentorship. This is not a transactional procurement role. You will be working at the intersection of client requirements, supplier networks, logistics, and innovation. Your core mission: fulfill custom and catalog RFQs with speed, accuracy, and cost-efficiency — and build a system that scales. Key Responsibilities 1. RFQ Ownership & Execution Receive, analyze, and prioritize product sourcing queries (RFQs) from clients and internal teams Identify the most suitable suppliers in China or India — based on cost, capability, MOQs, and urgency Drive end-to-end quote gathering: price, packaging, customization ability, lead times, shipping origin, and documentation 2. Supplier Relationship Management Build a reliable and fast-response supplier base across China & India, with an eye for both commodity products and novelty/trending SKUs Liaise directly with factories, traders, and agents to source, customize, and fulfill requirements Understand how to negotiate, get real quotes, and ensure quality + compliance 3. Freight & Landed Cost Clarity Understand international and domestic freight models (air, sea, rail, local courier) Know how to estimate landed cost breakdowns including duties, clearance charges, and freight Coordinate with logistics & customs agents to ensure timely pickups and handovers 4. Cross-Team Collaboration Work closely with Product Research to source novelty products at speed Sync with Tech/CRM teams to ensure sourcing data flows cleanly into the vFulfill dashboard Proactively communicate sourcing updates to internal and client-facing teams 5. Project Ownership & Delivery Ensure RFQs are closed within TAT, suppliers are onboarded fast, and documentation is sorted Track and manage end-to-end sourcing workflows from query to fulfillment handover Flag delays, dependencies, and proactively unblock issues with senior stakeholders Ideal Candidate Profile Experience & Skills 4–8 years in sourcing or procurement, preferably in eCommerce, dropshipping, private label, or cross-border trade Strong networks in China and/or India among suppliers, factories, and agents Demonstrated experience in custom product development and sourcing across diverse categories Excellent judgment, negotiation, and supplier vetting instincts Strong grip on costing: MOQs, per-unit breakdowns, compliance fees, and conversion to INR landed cost Fluent in English; Mandarin or Hindi is a strong plus Excel/Sheet-savvy; organized with reporting and documentation Mindset Hustler, problem-solver, and executor — thrives in a high-speed, high-pressure environment Street-smart and resourceful — can work with Chinese agents, factory owners, and junior execs alike Strong sense of ownership and urgency Looks for solutions, not excuses Why Join vFulfill? Be part of building the #1 platform for branded dropshipping in India Work directly with founders and get mentored into a leadership role Solve real problems for global eCom brands scaling into India Performance-linked growth, out-of-cycle appraisals, and vertical ownership Lean, fast-moving team that values execution > talk Show more Show less
Gurugram, Delhi / NCR
INR 1.0 - 5.0 Lacs P.A.
Work from Office
Full Time
At vFulfill , were not just a B2B platform were a launchpad for eCommerce dreams. Since 2019, weve been empowering global eCommerce entrepreneurs to discover and source winning products, automate operations, and launch successful COD dropshipping and micro- D2C brands in India. Our mission is simple yet ambitious: to make branded eCommerce in India hassle-free. By eliminating operational headaches, we let our clients focus on what they do best — growing their businesses. But what truly sets us apart? Our people. We’re a lean, driven team of 30+ technologists, eCommerce enthusiasts, and operations wizards who believe in the power of AI to revolutionize the way businesses are built. At vFulfill, we’ve built a culture where we work hard, support each other, and genuinely enjoy what we do. We celebrate creativity, tackle challenges as a team, and never say no to a good laugh (or a great potluck). Pro tip: come hungry, because your teammates cook like they code — exceptionally well. Here, you’re not just joining a company — you’re becoming part of a family that’s shaping the future of eCommerce in India. Together, we’ll create impact, embrace challenges, and build something extraordinary (with a side of amazing food). About the Position: Role: Freight Executive Domain Expertise: Freight Management Location: Splendor Spectrum One, 4th Floor, Sector 58, Gurugram, Haryana 122102 Job Summary: As a Freight Executive at vFulfill, you’ll coordinate international shipments—especially imports from China—manage relationships with suppliers and forwarders, ensure compliance, and drive cost-effective freight solutions. Key Responsibilities: Import Coordination Liaise with China-based suppliers to schedule and consolidate shipments. Prepare, verify and submit all import documentation (Bill of Lading, Commercial Invoice, Packing List). Coordinate shipment bookings and maintain clear schedules with our forwarding partners. Freight Management Monitor LCL, FCL and air freight shipments; provide regular tracking updates. Compare and negotiate freight rates to optimize costs without compromising service levels. Customs Compliance Manage customs clearance processes, ensuring adherence to import/export regulations. Stay informed on regulatory changes, INCOTERMS (FOB, CIF, DDP, EXW) and tariff updates. Vendor & Stakeholder Communication Maintain proactive communication with suppliers, customs brokers, freight forwarders and internal teams. Resolve shipment issues—delays, damages or discrepancies—with a solution-oriented approach. Reporting & Analysis Prepare daily/weekly shipment reports and cost-analysis summaries. Identify bottlenecks and suggest process improvements to enhance freight operations. Qualifications & Skills 1–3 years’ experience in freight forwarding, imports or international logistics (China-focused experience preferred). Proven track record managing LCL, FCL and air freight shipments. Strong understanding of INCOTERMS (e.g., FOB, CIF, DDP, EXW). Familiarity with customs clearance, import/export regulations and compliance standards. Proficient in freight costing methodologies and documentation requirements. What We Offer Flexible working hours 5-day work week for work-life balance Health insurance benefits Tenure recognition and awards Leave benefits aligned with milestones Performance-linked growth opportunities Out-of-term appraisals for outstanding contributions
Gurugram, Haryana, India
None Not disclosed
On-site
Full Time
At vFulfill , we’re not just a B2B platform — we’re a launchpad for eCommerce dreams. Since 2019, we’ve been empowering global eCommerce entrepreneurs to discover and source winning products, automate operations, and launch successful COD dropshipping and micro- D2C brands in India. Our mission is simple yet ambitious: to make branded eCommerce in India hassle-free. By eliminating operational headaches, we let our clients focus on what they do best — growing their businesses. But what truly sets us apart? Our people. We’re a lean, driven team of 30+ technologists, eCommerce enthusiasts, and operations wizards who believe in the power of AI to revolutionize the way businesses are built. At vFulfill, we’ve built a culture where we work hard, support each other, and genuinely enjoy what we do. We celebrate creativity, tackle challenges as a team, and never say no to a good laugh (or a great potluck). Pro tip: come hungry, because your teammates cook like they code — exceptionally well. Here, you’re not just joining a company — you’re becoming part of a family that’s shaping the future of eCommerce in India. Together, we’ll create impact, embrace challenges, and build something extraordinary (with a side of amazing food). About the Position: • Role : Freight Executive • Domain Expertise : Freight Management • Location : Splendor Spectrum One, 4th Floor, Sector 58, Gurugram, Haryana 122102 Job Summary: As a Freight Executive at vFulfill, you’ll coordinate international shipments—especially imports from China—manage relationships with suppliers and forwarders, ensure compliance, and drive cost-effective freight solutions. Key Responsibilities: Import Coordination • Liaise with China-based suppliers to schedule and consolidate shipments. • Prepare, verify and submit all import documentation (Bill of Lading, Commercial Invoice, Packing List). • Coordinate shipment bookings and maintain clear schedules with our forwarding partners. Freight Management • Monitor LCL, FCL and air freight shipments; provide regular tracking updates. • Compare and negotiate freight rates to optimize costs without compromising service levels. Customs Compliance • Manage customs clearance processes, ensuring adherence to import/export regulations. • Stay informed on regulatory changes, INCOTERMS (FOB, CIF, DDP, EXW) and tariff updates. Vendor & Stakeholder Communication • Maintain proactive communication with suppliers, customs brokers, freight forwarders and internal teams. • Resolve shipment issues—delays, damages or discrepancies—with a solution-oriented approach. Reporting & Analysis • Prepare daily/weekly shipment reports and cost-analysis summaries. • Identify bottlenecks and suggest process improvements to enhance freight operations. Qualifications & Skills ● 1–3 years’ experience in freight forwarding, imports or international logistics (China-focused experience preferred). ● Proven track record managing LCL, FCL and air freight shipments. ● Strong understanding of INCOTERMS (e.g., FOB, CIF, DDP, EXW). ● Familiarity with customs clearance, import/export regulations and compliance standards. ● Proficient in freight costing methodologies and documentation requirements. What We Offer ● Flexible working hours ● 5-day work week for work-life balance ● Health insurance benefits ● Tenure recognition and awards ● Leave benefits aligned with milestones ● Performance-linked growth opportunities ● Out-of-term appraisals for outstanding
Gurugram, Haryana, India
None Not disclosed
On-site
Full Time
At vFulfill , we’re not just a B2B platform — we’re a launchpad for eCommerce dreams. Since 2019, we’ve been empowering global eCommerce entrepreneurs to discover and source winning products, automate operations, and launch successful COD dropshipping and micro- D2C brands in India. Our mission is simple yet ambitious: to make branded eCommerce in India hassle-free. By eliminating operational headaches, we let our clients focus on what they do best — growing their businesses. But what truly sets us apart? Our people. We’re a lean, driven team of 30+ technologists, eCommerce enthusiasts, and operations wizards who believe in the power of AI to revolutionize the way businesses are built. At vFulfill, we’ve built a culture where we work hard, support each other, and genuinely enjoy what we do. We celebrate creativity, tackle challenges as a team, and never say no to a good laugh (or a great potluck). Pro tip: come hungry, because your teammates cook like they code — exceptionally well. Here, you’re not just joining a company — you’re becoming part of a family that’s shaping the future of eCommerce in India. Together, we’ll create impact, embrace challenges, and build something extraordinary (with a side of amazing food). About the Position: • Role: Account Manager • Domain Expertise: Customer Growth • Location: Splendor Spectrum One, 4th Floor, Sector 58, Gurugram, Haryana 122102 Job Summary: We are looking for a motivated and proactive Account Manager to join our Growth Team. In this role, you’ll work closely with eCommerce entrepreneurs and D2C brand owners worldwide to help them scale their businesses. Your primary responsibilities will include ensuring high levels of customer satisfaction, reducing churn, and driving revenue growth through onboarding, customer support, and strategic upselling initiatives. Key Responsibilities: ● Onboard and train customers on effectively using the vFulfill app. ● Address and resolve customer inquiries and escalations promptly. ● Develop and execute strategies to drive conversions, improve retention, and boost upselling opportunities. ● Encourage sourcing requests for products from India and China to expand customer offerings. ● Track key performance metrics, including conversion rate, CSAT (Customer Satisfaction Score), churn rate, order volume, revenue growth, and profit margins. ● Communicate platform updates and train customers on new features or changes. ● Suggest innovative products to help customers diversify their portfolios. ● Stay updated on industry trends and competitor activities to identify growth opportunities. Qualifications: ● Education: Bachelor’s degree in any field. ● Experience: 2+ years of experience in Customer Success and Account Management, preferably in e-commerce, SaaS, or technology solutions. Skills/Requirements: ● Experience in managing and personalizing customer experiences. ● Collaboration skills, with the ability to motivate and work well with others. ● Excellent communication and presentation skills, with the ability to multi-task and manage multiple projects efficiently. ● Detail-oriented and focused on achieving strategic goals. ● Proactive mindset with a passion for customer success.
Gurugram, Delhi / NCR
INR 1.0 - 3.0 Lacs P.A.
Work from Office
Full Time
About Vfulfill :- vFulfill is an end-to-end COD Dropshipping Enablement Solution for online sellers wherein they can dropship in India & US without having to source, stock or even deliver products to their end customer. We have partnered with leading sourcing & logistics companies like FedEx, BlueDart, Delhivery, Xpressbees across India & China. Hence, our partners never worry about sourcing, shipping, cash collection or managing returns, and instead they focus on the things which matter like getting orders on their stores and growing their business to unimaginable heights. For more information visit :- https://vfulfill.io/ About the Position: Job Title : Order Confirmation Executive Domain Expertise: Operations Location: Splendor Spectrum One, 4th Floor, Sector 58, Gurugram, Haryana 122102 Report to :This is an individual contributor role and position will report to Operations Head. Working Days: 6 days (Monday- Saturday) Job Summary: The Order Confirmation Executive will be responsible for handling customer interactions, including order verification, NDR follow-ups, lead-to-sale conversions, and abandoned cart recoveries. This role ensures smooth communication between customers, partners (eCommerce store owners), and the operations team to achieve conversion and retention targets. Key Responsibilities: Order Verification: Verify and confirm customer orders to ensure accuracy before processing. Non-Delivery Report (NDR) Management: Follow up with customers and logistics teams to resolve non-delivery issues. Lead-to-Sale Conversion: Convert potential leads into confirmed sales by engaging with prospective customers. Abandoned Cart Recovery: Engage customers who have abandoned carts and recover sales by providing product information and incentives. Customer Experience and Satisfaction: Deliver excellent customer service by addressing inquiries efficiently and professionally. Qualifications & Skills: Education: Bachelors degree in any field. Experience: 3-5 years of experience in Sales or Customer Service. Skills: Customer service and order management Strong communication and problem-solving skills Sales conversion and attention to detail Proficiency in CRM tools Interpersonal skills and time management
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