Vendor Operations Manager, Trust and Safety, YouTube

As a candidate for this position, you will be responsible for managing vendor operations and ensuring overall vendor performance across workflows. Your key responsibilities will include: - Being accountable for operations and managing the overall vendor performance across workflows. - Developing and maintaining the overall regional workflow strategy. - Identifying and mitigating risks from a delivery standpoint and ensuring compliance with all internal policies and procedures. - Partnering with cross-functional teams locally and globally to drive continuous vertical and horizontal improvements at scale. - Executing operational initiatives for YouTube and Trust and Safety vendor operations by developing plans, gathering/synthesizing relevant data, leading analyses, and developing compelling, insightful recommendations. - Delivering actionable, insightful, data-driven recommendations such as cost-benefit analysis, risk coverage, quality impact analysis, etc. Minimum qualifications required for this role include: - Bachelor's degree in HR, Business, or a related field, or equivalent practical experience. - 5 years of experience in a customer or client-facing role supporting vendor operations. - 5 years of experience managing third-party logistics relationships. Preferred qualifications for this position are: - Bachelor's, Master's, or MBA degree or equivalent practical experience. - 8 years of experience in operations, vendor management, contracting out, location strategy, and program management. - Experience in operational strategy and workforce planning, partnering with cross-functional teams and stakeholders. - Experience in consulting or developing and communicating strategy at the executive level for decision-making with clear recommendations using a fact/data-based approach. - Experience in Data Analytics, GoogleSQL, Plx Scripts/Workflows, Data Modelling, and Google Portfolio. About the company: At YouTube, the belief is that everyone deserves to have a voice and that the world is a better place when we listen, share, and build community through our stories. The company works together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, YouTube moves at the speed of culture with a shared goal to show people the world. The company explores new ideas, solves real problems, and has fun all done together.,