Job Title: Deputy Centre Manager OPD Clinic Location: Bangalore Experience: Minimum 5 years in clinic/hospital operations and administration Education: Any Graduate Employment Type: Full-Time | Day Shift Job Description: We are hiring for the position of Deputy Centre Manager for a reputed OPD clinic in Bangalore. The ideal candidate should have strong experience in end-to-end clinic operations, P&L management, administration, and team coordination. Roles & Responsibilities: Manage day-to-day clinic operations and ensure smooth functioning Oversee front office, pharmacy, nursing, and support staff Handle administration and ensure adherence to SOPs and compliance standards Take ownership of the clinic’s Profit & Loss (P&L) and drive operational targets Monitor patient flow, appointment scheduling, and service efficiency Coordinate with doctors and management for clinic planning and execution Supervise inventory, billing, maintenance, and vendor management Ensure high levels of patient satisfaction and service quality Key Skills: Clinic Operations, Healthcare Administration, P&L Management, OPD Operations, Team Management, Patient Experience, Inventory Control, Staff Coordination.

Job Title: Staff Nurse OPD Clinic Location: Bangalore (Multiple locations available based on requirement) Experience: 0 to 6 years Education Qualification: GNM / B.Sc Nursing / Post Basic B.Sc Nursing / M.Sc Nursing Employment Type: Full-Time Department: Outpatient Department (OPD) Job Summary: We are hiring dedicated and compassionate Staff Nurses for our Outpatient Clinics in Bangalore. The role involves providing quality nursing care to patients visiting the OPD, assisting physicians during examinations, and ensuring a high standard of hygiene and clinical service. Key Responsibilities: Provide direct patient care under the guidance of senior medical staff. Prepare patients for examinations and procedures. Record vital signs, medical history, and symptoms. Assist doctors with minor procedures and follow-up treatments. Maintain patient records accurately and confidentially. Educate patients and their families about health conditions and treatments. Ensure OPD rooms are sanitized and well-stocked with medical supplies. Follow nursing protocols, infection control measures, and safety guidelines. Coordinate with pharmacy, lab, and other departments for seamless patient care. Requirements: Must hold a valid Karnataka State Nursing Council Registration . Freshers to 6 years of clinical experience (OPD/Clinic/Hospital setup preferred). Good communication and interpersonal skills. Ability to work in a fast-paced OPD environment. Compassionate, patient-centric, and team-oriented attitude. Shift & Work Timings: Rotational shifts (Morning/Evening) or Fixed OPD hours – to be confirmed at the time of offer.

Job Title: Pharmacist OPD Clinic Location: Bangalore Experience: Fresher to 6 years Qualification: D.Pharmacy / B.Pharmacy / M.Pharmacy Certificate: KSPC Registration is mandatory Job Description: Dispense medicines as per doctor’s prescription Explain dosage and usage to patients Maintain medicine stock and expiry records Coordinate with doctors and staff for smooth pharmacy operations Handle billing and basic pharmacy software Key Skills: Pharmacist, OPD, Dispensing, KSPC, Patient Counselling, Inventory Job Type: Full-time (Rotational shift if required)

Key Responsibilities 1. Responding to Customer Inquiries: Addressing questions through various channels (email, chat, phone, social media). Providing accurate and timely responses. 2. Resolving Issues: Troubleshooting problems related to products or services. Offering solutions or workarounds to meet customer needs. 3. Maintaining Customer Records: Documenting interactions, complaints, and resolutions in a customer relationship management (CRM) system. 4. Building Relationships: Establishing trust and rapport with customers. Proactively following up to ensure satisfaction. 5. Product Knowledge: Staying updated on products/services to provide informed assistance. Educating customers on features, benefits, and usage. 6.Escalating Complex Cases: Identifying issues that require advanced expertise or management intervention. Coordinating with internal teams to ensure resolution. 7. Handling Complaints: Managing difficult or upset customers professionally. Turning negative experiences into positive outcomes when possible. Required Skills and Qualifications 1. Experience: Minimum 1 year of experience in customer support in Hospital Or Healthcare setup - Mandatory Strong knowledge of insurance policies and procedures (mandatory). 2. Communication Skills: Exceptional verbal and written communication skills in English. Multilingual proficiency in Hindi, Tamil, or Kannada is an advantage. 3. Technical Proficiency: Basic knowledge of Microsoft Excel for data management and reporting. 4. Soft Skills: Strong interpersonal skills to establish trust with customers. Problem-solving mindset and the ability to work under pressure. Flexibility to adapt to shifting priorities and multitask effectively.

Key Responsibilities: Customer Onboarding: Assist in the smooth onboarding process of new subscription members, ensuring they understand the value proposition and features of their chosen subscription. Renewals : Secure timely renewals by working closely with customers to demonstrate the ongoing value of our subscription services. Customer Engagement: Proactively reach out to customers via calls and other communication channels to understand their needs, address their concerns, and build a rapport that reinforces their loyalty to our brand. Proactive Upselling: Identify opportunities for upselling and cross-selling additional services or products to increase average revenue per customer, tailoring recommendations based on customer needs and preferences. Qualifications and Skills: Bachelor's degree in a relevant field with 2 years of experience in Healthcare or Hospital field. Insurance Knowledge Mandatory Proven experience in customer success, account management, or related roles, preferably within a B2C subscription-based model. Excellent communication skills, both verbal and written. Empathetic and customer-centric approach with the ability to build strong customer relationships. Strong problem-solving skills and the ability to think critically and creatively. Familiarity with healthcare industry trends and services is a plus. Proficiency in CRM software and Microsoft Office Suite.

Roles and Responsibilities: Conduct regular field visits to schools in the assigned region to engage with school owners, administrators, and decision-makers. Explain outstanding payment details clearly and professionally, addressing any concerns or queries. Coordinate with internal teams (academic/sales) to resolve disputes or queries raised by schools. Verify and document claims related to payment clearance to maintain accurate financial records. Ensure consistent progress in collections by securing minimum payments on follow-up visits. Meet daily targets by visiting at least four schools per day and maintaining efficient time management. Keep detailed records of school visits, payments collected, follow-up actions, and submit timely reports. Uphold professional conduct and maintain positive relationships with schools to safeguard the companys reputation. Skills & Qualifications - Education: Any Degree. Experience: 1 to 6 years of experience in field collections, recovery, field sales, or account management Experience in the education or service sector is an added advantage Key Skills: Field Collections Payment Collection Negotiation & Dispute Resolution Strong Communication & Interpersonal Skills Target-Oriented Approach Time Management & Reporting Problem-Solving Skills Regional Travel & School Engagement CRM or Record Management (Preferred) Self-Motivation & Professionalism

Job Title: Inside Sales Job Location: Bangalore Experience: 2+ Years Education: Any Graduation Language Preference: English, Hindi or Kannada. Responsibilities: Communicate with potential customers through outbound calls and follow up on leads. Understand customer needs and identify appropriate sales opportunities. Answer queries and share additional product/service information via email. Stay updated on product and service features and enhancements. Maintain a database of current and prospective customers and build strong rapport. Clearly explain product and service features to potential customers. Organize and conduct sales visits and demonstrations. Stay informed about competing products/services in the market. Research and qualify leads effectively. Upsell relevant products and services. Drive the sales process to closure and meet sales targets. Follow up with customers for advance and balance payments. Requirements: Prior experience in outbound calling, tele-calling, or sales-related roles preferred. Proficiency in Microsoft Office and internet search tools. Strong verbal and written communication skills. Excellent customer service, listening, and sales skills. Strong organizational and multitasking abilities with process discipline. Self-motivated, target-driven, and a good team player. Willingness to travel when required. Experience in the education sector is an added advantage. Comfortable working in a fast-paced environment.

Job Summary: We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team. This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs. The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence. Key Responsibilities: Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons. Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols. Demonstrate active listening and adapt communication style based on the customers tone, cultural context, and emotional state. Manage complex customer issues efficiently, ensuring timely and satisfactory resolution. Maintain effective call control, ensuring smooth transitions and proper call direction. Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry. Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages. Accurately set up or act on cases as needed, following company guidelines and compliance rules. Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes. Skills Needed: Bachelor’s Degrees/Diploma in a relevant field or equivalent experience. Proficient in English (verbal and written) – must meet proficiency scale requirements. Strong customer service skills, demonstrated through interviews and role play evaluations. Ability to learn and comprehend training material in English. Excellent active listening and communication skills. Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations. Good PC and internet navigation skills, including browser and system operations. Typing-by-touch proficiency with high accuracy. Prior experience in self-directed training and PC-based learning (preferred). Ability to handle sensitive information and follow background check compliance standards. Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently. Prior experience in a multilingual contact center or customer support environment. Familiarity with financial services, payment systems, or card member services is a plus.

Job Summary: We are seeking dedicated and multilingual Inbound Customer Service Agents to join our customer experience team. This role is essential in providing world-class support by addressing customer inquiries, resolving issues, and enhancing the customer journey across various programs. The ideal candidate is fluent in English both written and spoken and has a passion for problem-solving and service excellence. Key Responsibilities: Handle inbound calls from card members, providing support on account balances, order status, and payment decline reasons. Capture and document customer complaints in a professional and empathetic manner, ensuring accuracy based on the issuer's protocols. Demonstrate active listening and adapt communication style based on the customers tone, cultural context, and emotional state. Manage complex customer issues efficiently, ensuring timely and satisfactory resolution. Maintain effective call control, ensuring smooth transitions and proper call direction. Utilize multiple tools and systems while speaking with customers (multi-tasking), including navigation across multiple screens and accurate data entry. Display verbal clarity, proper grammar, and natural pacing during calls in all three supported languages. Accurately set up or act on cases as needed, following company guidelines and compliance rules. Complete assigned training, demonstrate self-directed learning, and adapt quickly to process or policy changes. Skills Needed: Bachelor’s Degrees/Diploma in a relevant field or equivalent experience. Proficient in English (verbal and written) – must meet proficiency scale requirements. Strong customer service skills, demonstrated through interviews and role play evaluations. Ability to learn and comprehend training material in English. Excellent active listening and communication skills. Experience in handling culturally diverse customers and understanding regional expressions, idioms, and expectations. Good PC and internet navigation skills, including browser and system operations. Typing-by-touch proficiency with high accuracy. Prior experience in self-directed training and PC-based learning (preferred). Ability to handle sensitive information and follow background check compliance standards. Problem-solving orientation, with the ability to handle and resolve customer concerns efficiently. Prior experience in a multilingual contact center or customer support environment. Familiarity with financial services, payment systems, or card member services is a plus.

Key Responsibilities: Maintain records of X-ray reports for all referred patients Ensure proper storage and handling of all X-ray films Take diagnostic radiographs as requested by physicians Store unexposed X-ray films securely Track X-ray film usage supplied, used, and remaining stock Wear film badges regularly to monitor radiation exposure Record all X-rays taken in a dedicated register Assist in preparing and processing billing paperwork when needed Perform minor maintenance and cleaning of radiology equipment Maintain cleanliness and hygiene of the X-ray room Maintain records of paid/unpaid radiological investigations Candidate Profile: Strong verbal communication skills in English and Kannada/Hindi Familiarity with local language(s) is a plus Solid understanding of patient care based on age and medical condition Capable of producing high-quality imaging independently Excellent time management and organizational skills Ability to prioritize tasks and manage workload efficiently

Key Responsibilities: Welcome patients and confirm their identity before sample collection Review testing instructions and requirements provided by doctors Identify the most suitable method for blood collection (venipuncture/fingerstick) Gather all necessary materials such as needles, vials, and collection tubes Collect blood samples safely and efficiently Label all specimens accurately according to standard procedures Keep laboratory equipment clean and in working condition Maintain accurate records of tests performed and samples collected Ensure timely transportation of specimens as per set protocols Provide basic explanations to patients and address their queries Evaluate abnormal test results to determine if retesting is required Adhere strictly to all laboratory and clinical guidelines during all procedures Candidate Profile: Strong communication skills in English and Kannada/Hindi; local language is a plus DMLT or B.Sc. MLT qualification is mandatory 12 years of relevant experience preferred Knowledge of age-specific care and ability to assess patient condition Ability to work independently with precision and minimal supervision Well-organized with the ability to manage time and prioritize tasks effectively

Key Responsibilities: Drive sales of products and services within assigned territories. Regularly travel to meet potential and existing clients/customers. Understand customer needs and pitch appropriate solutions. Educate clients on product benefits, both financial and professional. Arrange meetings and on-site demos to promote recurring service subscriptions. Build new leads and maintain a strong sales pipeline. Represent the brand during client interactions and events. Maintain accurate records of leads and customer accounts. Handle multiple accounts while building strong client relationships. Focus on meeting and exceeding sales targets. Submit sales reports and updates regularly to reporting managers. Update and manage the CRM database consistently. Follow up on payments (advances and balances). Participate in exhibitions, conferences, and business meetings as needed. Candidate Requirements: Bachelor's Degree (any discipline); MBA is an added advantage. 2+ years of experience in sales, preferably in education/EdTech/field sales. Excellent communication and presentation skills. Strong customer relationship management abilities. Willingness to travel frequently to assigned regions. Proficiency in CRM tools is desirable. Self-motivated, organized, and goal-oriented.

Key Responsibilities: Perform lead placement, calibration, and operation of Holter Monitors. Conduct electrocardiograph (ECG) readings as per physician requests. Prepare and process ECG paperwork for physician review. Clean and maintain ECG equipment; ensure adequate stock of supplies. Maintain accurate logs and documentation related to: ECG readings Holter monitor requests Cardiac study records Prepare and manage billing documentation. Operate computerized equipment to capture ECGs during stress testing. Monitor patients during treadmill/bicycle stress tests, Thallium, MUGA, and oxygen consumption tests. Assist in training junior cardiac technicians or staff as needed. Candidate Profile: Diploma/B.Sc. in Echocardiography or related specialization. 05 years of hands-on experience in cardiac diagnostics. Strong verbal communication in English and Kannada/Hindi. Knowledge of patient care across various age groups. Ability to work independently with accuracy and efficiency. Good time management and organizational skills. Ability to plan and manage work schedules effectively.