Value Architect - Senior Manager

As a Senior Manager - Value Architect at Accenture, your role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. You will be providing strategic advisory services, conducting market research, and developing data-driven recommendations to enhance business performance. **Key Responsibilities:** - Translating strategic objectives into high-impact use cases in the specific area of expertise. - Understanding clients" business priorities and focus areas to identify the right business scenarios and impacted value levers (KPIs) to include in the business case. - Ideating and executing compelling value creation workshops. - Conducting detailed qualitative and quantitative research to lay the foundation of a strong business case. - Owning every stage of the value creation process, from research and identification to value drafting and dashboarding. - Defining value architecting requirements and working with Accenture teams to deliver solutions. - Advising clients on industry best practices and client examples of value creation and realization. - Continually experimenting with new tools, technologies, and sharpening analytical skills. - Leading and collaborating with both offshore & onshore cross-functional and technical teams, including client-side managers, business heads, and other stakeholders across the organization. - Participating in pre-sales activities, including response to RFPs, creating proofs of concept, creating effective presentations, demonstrating solutions during client orals, effort and cost estimation process, etc. - Participating in practice-specific initiatives, including creating points of view, creating reusable assets on contact center space, performing analysis on industry research and market trends, and bringing in innovative solutions, etc. **Qualifications Required:** - Relevant experience in the required domain. - Strong analytical, problem-solving, and communication skills. - Ability to work in a fast-paced, dynamic environment. - Deep understanding of Customer Service function for two industries. - Good understanding of sales & marketing as a function. - Solid experience in developing quantitative models. - Conducting qualitative & quantitative research. - Anchoring client/senior stakeholder conversations. - Creating engaging storyboards using the best data visualization tools such as Power BI, Tableau, etc. - Passionate about storytelling and excellent visual skills (using PowerPoint, Figma tools). In addition to these responsibilities and qualifications, Accenture offers you the opportunity to work on innovative projects, along with career growth and leadership exposure.,