UX Architect

UX Strategy and Leadership

• Define and implement UX strategy for complex digital platforms.
• Translate business objectives and user insights into actionable design strategies and measurable outcomes.
• Conduct competitive benchmarking to identify opportunities and set experience standards.
• Define UX success metrics and KPIs for usability, engagement, and experience quality.
• Integrate UX strategy into Agile workflows for continuous improvement and rapid iteration.
• Establish and maintain accessibility guidelines ensuring inclusive and compliant designs.
• Lead design critiques, UX reviews, and A/B testing to validate hypotheses.
• Implement UX governance and DesignOps practices to ensure consistency and quality.

• Conduct user research, discovery sessions, and usability testing to uncover user needs and pain points.
• Perform heuristic evaluations and use analytics, insights, and feedback to drive decisions.
• Translate research findings into personas, task analyses, journey maps, and KPIs.
• Create end-to-end user journey maps and personas to visualize and optimize experiences.
• Define information architecture, navigation models, taxonomies, and content hierarchies.
• Design interaction patterns, flows, states, and behaviors including edge cases and accessibility.
• Align UX models with backend systems while abstracting complexity from users.
• Create wireframes, flows, prototypes, and interaction models aligned with business and user goals.
• Design scalable, flexible, localized solutions with long-term usability in mind.
• Plan for permissions, large data volumes, offline support, and progressive enhancement.
• Embed accessibility standards, regulatory requirements, and risk controls into workflows.

• Create and maintain personas, journey maps, IA diagrams, and design guidelines.
• Develop architecture documentation aligning UX with product, engineering, and compliance needs.
• Ensure design intent is accurately implemented through collaboration with UI and development teams.

• Facilitate stakeholder workshops to align on UX goals, insights, and priorities.
• Present UX architecture and rationale to product, engineering, and leadership teams.
• Communicate UX vision and strategy clearly to cross-functional teams.
• Collaborate closely with product managers, developers, and business stakeholders.
• Review design deliverables and promote UX best practices across teams.

• Mentor designers to strengthen strategic thinking, design process, and problem-solving skills.
• Stay updated on emerging UX trends, tools, and technologies.

• Experience working with customer managers and stakeholders to understand needs and deliver solutions.
• Strong communication skills with the ability to articulate design decisions and value.
• Experience managing small to medium-sized teams, including delegation and performance support.
• Strong expertise in wireframing and prototyping tools.
• Solid understanding of UX research, UX design, and accessibility standards (WCAG).
• Strong analytical and conceptual thinking skills.
• Ability to multitask, prioritize, and work under pressure with minimal supervision.
• Collaborative team player with cross-functional experience.
• High attention to detail and openness to feedback.