UX Architect

Experience

10 + years

Job Purpose (both Onsite / Offshore)

• Experion is seeking an experienced UX Architect to lead the development of end-to-end user experience strategies, design architecture, and usability frameworks for digital products. At Experion, we’re dedicated to crafting digital experiences that make sense for our clients and keep their audiences coming back for more. This role requires a strategic thinker, a design leader, and a hands-on problem solver who can translate complex requirements into clear, elegant, and accessible design solutions

Job Description / Duties and Responsibilities

UX Strategy and Leadership

• Define and implement the UX strategy for complex digital platforms.
• Translate business objectives and user insights into actionable design strategies and measurable outcomes.
• Conduct competitive benchmarking to identify opportunities and set experience standards.
• Define UX success metrics and KPIs to measure usability, engagement, and overall experience quality.
• Integrate UX strategy into Agile workflows to support continuous improvement and rapid iteration.
• Establish and maintain accessibility guidelines, ensuring inclusive and compliant designs.
• Lead design critiques, UX reviews, and A/B tests to validate hypotheses and improve user experience.
• Implement UX governance and DesignOps practices to ensure consistency and design quality.

Research and User-Centered Design

• Conduct user research, discovery sessions, and usability testing to understand user needs and pain points.
• Perform heuristic evaluations and leverage data analytics, insights, and user feedback to drive design decisions.
• Turn qualitative and quantitative findings into models, personas, task analyses, and measurable KPIs, validating with prototypes of increasing fidelity.
• Develop detailed end-to-end user journey maps and personas to visualize and optimize
  experiences.
• Define clear information architecture (IA) and navigation models for seamless interaction.
• Design taxonomies, navigation models, and content hierarchies to help users find information and complete tasks across modules.
• Define interaction patterns, states, and flows for multi-step, multi-role scenarios — including edge cases, error handling, and accessible behaviors.
• Map domains, entities, and relationships, aligning UX models to backend structures and constraints while keeping complexity hidden from users.
• Create wireframes, flows, prototypes, and interaction models that align with both user needs and business goals.
• Design for product scalability, flexibility, localization, and long-term usability.
• Plan for scalability, localization, permissions, and large data volumes, ensuring resilience, offline support, and progressive enhancement.
• Embed accessibility standards, regional regulations, and risk controls into complex workflows with sensitive data.

UX Documentation

• Create and maintain UX documentation such as personas, journey maps, IA diagrams, and design guidelines.
• Develop and maintain architecture documentation that aligns UX with product, engineering, and compliance requirements.
• Ensure UX-design intent is accurately implemented during UI-design and development through close collaboration with teams.

Collaboration and Communication

• Facilitate stakeholder workshops to align teams on UX goals, insights, and priorities.
• Write and present architecture documentation to align product, engineering, data, and compliance requirements.
• Communicate UX vision, strategy, and design rationale effectively to leadership and crossfunctional teams.
• Work closely with product managers, developers, and business stakeholders to ensure cohesive and user-first outcomes.
• Review design deliverables and promote UX best practices across teams.

Mentorship and Continuous Learning

• Mentor and guide designers to enhance their strategic thinking, design process, and creative problem-solving skills.
• Stay informed about emerging UX trends, tools, and technologies to continuously advance design capabilities.

Required Skills & Experience

• Experience in effectively interacting with customer managers and stakeholders to understand their needs, build strong relationships, and collaborate on solutions.
• Strong communication skills with the ability to communicate and demonstrate the value and rationale for own design decisions to business and technology partners.
• Experience in managing small to medium-sized teams, including overseeing daily operations, delegating tasks, providing training and support, and ensuring team objectives are met efficiently and effectively.
• Strong expertise in wireframing and prototyping tools.
• Solid understanding of UX-research, UX-design, and accessibility (WCAG).
• Strong analytical and conceptual thinking skills to translate data into actionable design solutions.
• Multi-tasking skills, ability to work under pressure, and prioritize with minimal supervision.
• Team player with the ability to work with cross-functional teams
• Attention to detail and an open mind to feedback