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For Employers

UX Analyst

Agilysys Technologies India

2 - 7 years

8 - 13 Lacs

chennai

Posted:20 hours ago| Platform:

Apply

Skills Required

procurement wireless user research google analytics senior analyst advocate mentor product design property management analytics

Work Mode

Work from Office

Job Type

Full Time

Job Description

About Company

At Agilysys, Inc. we are proud of our 3,000+ customers including some of the world s most recognizable resort, casino and cruise line brands. We specialize in market-leading point-of-sale, property management, inventory and procurement, and mobile and wireless solutions that are designed to streamline operations, improve efficiency and enhance the guest experience. We serve casinos, resorts, hotels, food service venues, stadiums, cruise lines, grocery stores, convenience stores, general and specialty retail businesses and partners. With extensive operations, throughout North America, and additional sales and support offices in Singapore and Hong Kong, as well as software development in India, we are growing. For more information, visit:

www.agilysys.com.

About the role

We re looking for a

UX Analyst

to join our

UX team

and play a hands-on role in shaping and improving end-to-end Journey experiences. You will actively contribute to UX initiatives while also leading journey-level thinking and strategy across touchpoints.

Responsibilities

Map, analyse, and continuously optimize end-to-end customer and user journeys
across all digital and offline touchpoints to elevate experience quality, boost conversion, and strengthen retention.
Build UX journey dashboards and behavioral funnels
leveraging Google Analytics (mandatory), heatmaps, and customer-data tools to generate insights and drive evidence-based UX decisions.
Identify experience friction points
through quantitative data, qualitative feedback loops, usability insights, and behavioral patterns; recommend high-impact UX improvements with measurable business outcomes.
Collaborate closely with product, design, research, marketing, and engineering teams
to translate insights into experience improvements and track their performance over time.
Design and run UX experiments and validation cycles
, including A/B tests, content/flow variations, and usability tests, to test hypotheses and scale winning experiences.
Develop and maintain UX journey documentation, service blueprints, and experience frameworks
to enable alignment, transparency, and continuous evolutionof the experience strategy.
Understanding Design Systems
and support
prototyping, validation, and iteration
of experiences.
Influence product and business decisions through
UX-led insights.
Mentor and support junior members of the UX team
Act as a
journey-thinking and human-centered design advocate.

User Experience,User Research,Customer Journey Analytics,UX Analytics

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Agilysys Technologies India

Technology / Software Development

Bangalore

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UX Analyst

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

About Company

www.agilysys.com.

About the role

UX Analyst

UX team

Responsibilities

Map, analyse, and continuously optimize end-to-end customer and user journeys

Build UX journey dashboards and behavioral funnels

Identify experience friction points

Collaborate closely with product, design, research, marketing, and engineering teams

Design and run UX experiments and validation cycles

Develop and maintain UX journey documentation, service blueprints, and experience frameworks

Understanding Design Systems

prototyping, validation, and iteration

UX-led insights.

journey-thinking and human-centered design advocate.

More Jobs at Agilysys Technologies India

UX Analyst

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