User Experience Researcher

eClerx

4 - 8 years

20 - 30 Lacs

pune mumbai (all areas)

Posted:1 day ago| Platform:

Apply

Skills Required

ux research user research ux researcher

Work Mode

Work from Office

Job Type

Full Time

Job Description

UX Researcher

vaishnavi.parkar.c@eclerx.com

PFB JD -

Key Responsibilities

Plan, execute, and analyze user interviews, usability testing, and tree testing to validate information architecture and user journeys.
Leverage tools such as Contentsquare, Userlytics, and Google Analytics to generate actionable insights and measure user experience performance.
Conduct qualitative and quantitative research to uncover user needs, pain points, and behaviors.
Work closely with Designers and Business stakeholders to translate research findings into design recommendations.
Build research frameworks and maintain research documentation to ensure knowledge-sharing across teams.

Requirements

4+ years of experience as a UX Researcher (preferably in eCommerce domain).
Hands-on experience with research and analytics tools such as Contentsquare, Userlytics, Google Analytics, or equivalent.
Strong understanding of qualitative and quantitative research methodologies.
Proven track record in conducting user interviews, usability testing, and tree test mapping.
Excellent communication skills to present findings to stakeholders in a clear and impactful manner.
Ability to work in a fast-paced environment and collaborate with cross-functional teams.
Experience with UK or European user demographics is a strong advantage.

More Jobs at eClerx

Senior Process Manager - Voice/ CHAT

Navi Mumbai

10 - 18 yrs

INR 8 - 12 Lacs

Access Management

Mumbai, Navi Mumbai, Mumbai (All Areas)

3 - 5 yrs

INR 2 - 7 Lacs

eClerx Financial Analyst - Walk-in Drive (Pune)

Pune

Experience: Not specified

INR 0 - 2 Lacs

Program Manager - KYC

Pune

15 - 20 yrs

INR 17 - 22 Lacs

SQL DBA

Mumbai Suburban, Navi Mumbai, Mumbai (All Areas)

9 - 12 yrs

INR 10 - 20 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.