Work from Office
Full Time
Good Knowledge of Insurance processing (US) ? Good Reading Comprehension i.e. ability to read text, understand its meaning and process it ? Has prior experience in back office operations ? Should meet the daily Production Target defined in the process ? Ensure accuracy, touch time and other applicable service levels of the transactional processing ? Share & follow best practices ? Flexible for Shift rotations and 5 days a week working if required should support on weekends (Saturday and Sunday). No Indian Holiday?s ? Should be able to perform in multiple processes ? Escalate any deviation to defined process & seek immediate assistance 5. Language Expertise ? Good written & verbal English communication skills ? Excellent comprehension of written English, documents 6. Essential Skills ? Excellent Verbal & Written communication with neutral accent. ? Must have prior experience in international calling, preferable US. ? Domain expert in Insurance- USA. ? Computer skills ? Windows OS, MS office 2003, Image Applications, Etc. ? Should understand customer Quality & productivity expectations ? Quick learner and adapt to changes quickly
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