US Inbound Tech Support Process

As an Inbound Technical Support Associate at Adeeba E-Services Pvt. Ltd., you will be responsible for handling inbound calls related to printer, router, and antivirus issues from customers. Your key responsibilities will include: - Diagnosing problems efficiently - Recommending the most suitable solutions to the customer - Selling technical support plans along with relevant software Qualifications Required: - Minimum 6 months to 1 year experience in Outbound Tech Support - Ability to independently close calls - Strong convincing and sales skills At Adeeba E-Services Pvt. Ltd., you can expect a salary range of Rs. 15,000-22,000/month (fixed) along with lucrative incentives. The shift timing for this position is in the US Shift. Benefits and Facilities: - Fixed Salary credited on the 1st of every month in a Salary Account with generous incentives - 24 leaves in a year including comp offs and birthday leaves - Daily and Monthly Incentives - Spot Incentives - No Extension of Shift Timings - Medical Benefits - Salary is negotiable for the right candidate - Working Days: 6 days a week For further details or to apply, please contact Priyanka (HR) at 9804149788. Rest assured, all your information will be kept confidential in accordance with EEO guidelines.,