US Healthcare - Business Analyst

Roles and Responsibilities

• Participate in relevant Agile ceremonies: Daily Stand-Ups, Backlog Grooming, Sprint Planning, Sprint Review, Sprint Retrospective.
• Assist with the elaboration of the user stories and requirements, supporting team members with their work where required.
• Be responsible for providing multi-disciplinary teams with user stories and coaching to define the business-driven acceptance criteria and test cases. Proactively support the uplift of Agile practices and foster a culture of continual service improvement.
• Consult with the business and product owners to prioritize and shape the product backlog, using Agile practices for prioritization around business value.
• Define, implement and maintain business processes and procedures to meet business objectives. Analyze and identify opportunities for business process improvements.
• Collaborate with Solution Owners and/or Product Managers when defining product release content and timeline, applying product development principles, innovative thinking and a focus around the customer or user experience.
• Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high-level information into details.
• Create and maintain workflows, approval processes, and validation rules based on internal stakeholder requirements.
• Create training materials and documentation for internal and/or external applications.
• Perform a thorough gap analysis of existing to potential functionality for internal and/or external applications.
• Create Release Notes as determined by Product Owner.
• Collaborate with the Scrum team to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Assist in Quality Assurance (QA) and/or User Acceptance Testing (UAT) of new software or enhancements to existing software as needed.
• The ability to multi-task and work on multiple assignments will be required.
• This individual must also demonstrate clear and concise communication both verbally and in writing.

Experience, Qualifications, Knowledge, and Skills:

• Disciplined, structured and logical approach to problem solving.
• 4+ years of experiece with Business Analysis and/or Business Process Engineering
• Experience in Healthcare industry preferred.
• Knowledge of Payment Integrity solutions (hospital billing, claims editing, reimbursement methodologies and acceptable billing practices) preferred.
• Knowledge of payer reimbursement policies, state and federal regulations and applicable industry standards preferred.
• SQL experience preferred
• The ability to learn a new business and translate these needs into new products and perform high-level troubleshooting functionality.
• Strong troubleshooting, analytical, and business process development skills
• Experience in product development life cycle
• Experience with writing business requirements, technical requirements, user stories, enabler stories, functional specifications, and/or quality assurance testing
• Knowledge of SDLC methodologies including experience working in an Agile environment
• Fluent with Microsoft Office Suite including Visio.
• Workflow diagram creation and wireframe creation
• Preferred skills include formal training/certifications in Business/System analysis; familiarity with latest UI/UX design guidelines; knowledge/experience with SAFe/Agile methodologies; prototyping experience
• SAFe POPM, Agilist, Teams, or Leading Safe certification