US Debt Collection

Job Title: US Debt Collector / Collections Specialist

Location:

About the Role

US Debt Collectors

Key Responsibilities

• Make outbound collection calls to customers regarding past-due accounts.
  
• Negotiate payment plans, settlements, and resolve account discrepancies.
  
• Follow FDCPA and client-specific compliance guidelines at all times.
  
• Document all interactions accurately in the system.
  
• Meet monthly targets for recovery, call quality, and compliance.
  
• Handle escalated accounts professionally and efficiently.
  

Required Skills & Qualifications

• Minimum 1 year of US collections experience

  (third-party or first-party preferred).
• Strong understanding of

  FDCPA

  , TCPA, and US collections regulations.
• Excellent communication, negotiation, and persuasion skills.
  
• Ability to handle high-volume calls and work in a performance-driven environment.
  
• Basic computer proficiency and experience with CRM/collections systems.
  
• Strong problem-solving skills and attention to detail.
  

Preferred Qualifications

• Experience with credit card, healthcare, utility, or telecom collections.
  
• Experience working with US clients and metrics/KPIs.
  
• Ability to work night shifts aligned with US time zones.
  

What We Offer

• Competitive salary + attractive incentives.
  
• Comprehensive training on processes and compliance.
  
• Opportunity for career growth within the organization.
  
• Supportive team environment and performance rewards.
  
• Health insurance / benefits (if applicable).
  

How to Apply

Interested candidates can share their updated resume at:
hr@techbridgeint.com 700 729 0094