US Car Rental Agent

Profile: Car Rental Agent

Salary: 25000/- to 40000/ month

Location: Noida Sec 63

Shift: Night Shift

Job Type: Full Time (WFO)

Notice: Immediate joiners are required

International Car Rental experience required..

Job Summary:

We are looking for energetic and customer-focused professionals to join our International Car Rental support/sales team. The role involves assisting global customers with reservations, modifications, and inquiries related to car rentals via calls, emails, or chat support.

Key Responsibilities:

• Handle inbound/outbound calls and emails from international customers.
• Process car rental bookings, extensions, cancellations, and payments accurately.
• Provide excellent customer service and resolve queries efficiently.
• Upsell and cross-sell rental options or upgrades where applicable.
• Maintain accurate records of customer interactions and transactions.
• Meet performance targets (quality, accuracy, and productivity).
• Work collaboratively with team members and follow company policies.

Requirements:

• Excellent verbal and written 

  English communication skills

   (mandatory).
• Prior experience in 

  international BPO

  , 

  travel

  , or 

  car rental process

   preferred.
• Comfortable working in 

  night shifts

  .
• Basic computer knowledge (MS Office, CRM systems).
• Strong problem-solving and customer-handling skills.
• Ability to work under pressure and meet deadlines.