Job Description

Role & responsibilities Payment Collection : Collect outstanding payments from customers on or before the due date, ensuring timely cash inflow. Target Achievement : Meet or exceed monthly collection targets as set by management. DSO Maintenance : Monitor and maintain Days Sales Outstanding (DSO) within acceptable limits to optimize cash flow. Account Reconciliation : Reconcile accounts receivable ledgers with the general ledger to ensure accuracy and identify discrepancies. Customer Communication : Respond promptly to customer inquiries regarding invoices, payments, and account status through effective oral and written communication. Record Keeping : Maintain accurate records of customer interactions, transaction details, and payment history. Compliance : Ensure adherence to financial policies, procedures, and regulations related to accounts receivable activities, including TDS and GST compliance. Audit Support : Assist in responding to auditor queries related to accounts receivable during financial audits. Report Generation : Generate reports and statements for internal use to aid in financial analysis and decision-making. Customer Management : Efficiently handle a portfolio of 500600 customer accounts, ensuring personalized attention and service quality. Preferred candidate profile Analytical Abilities : Strong analytical skills to assess accounts receivable data and generate meaningful reports. Software Proficiency : Familiarity with accounting software and advanced proficiency in Microsoft Excel. Problem-Solving : Ability to identify, investigate, and resolve payment discrepancies and other issues promptly. Organizational Skills : Excellent organizational skills to manage multiple accounts and meet deadlines effectively. Educational Background : Bachelor of Commerce (B.Com) degree. Experience : Minimum of 23 years of experience in outstanding payment follow-up activities or a similar role. Communication Skills : Proficient in both oral and written communication to interact effectively with customers and internal teams. Accounting Knowledge : Basic understanding of Tax Deducted at Source (TDS) and Goods and Services Tax (GST) regulations. Customer Handling : Ability to manage and maintain relationships with a large customer base efficiently.