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Urgent IT Hiring | Desktop & Network Support | Thane

Urgent IT Hiring | Desktop & Network Support | Thane

Orion It Services

1 - 3 years

2 - 3 Lacs

thane

Posted:4 days ago| Platform:

Apply

Skills Required

troubleshooting and configuration network configuration network devices network troubleshooting it support

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Desktop & End-User Support:

Install, configure, and maintain desktops, laptops, and peripherals (printers, scanners, etc.)
Troubleshoot hardware, OS (Windows/Mac), and software issues
Provide Level 1 and Level 2 support to internal users onsite and remotely
Manage user accounts, permissions, and profiles (Active Directory, O365)

Network Support:

Monitor and maintain local area networks (LAN), wide area networks (WAN), and internet connections
Install, configure, and manage network switches, routers, firewalls
Troubleshoot network connectivity issues (wired/wireless)
Work with ISPs and vendors to resolve outages and latency issues

Switches & Network Devices:

Configure and manage managed/unmanaged switches (VLANs, port security, etc.)
Basic knowledge of routing protocols and IP addressing
Ensure proper cabling and patch panel management

Protocols & Infrastructure:

Basic understanding of common networking protocols (TCP/IP, DNS, DHCP, FTP, SSH, SNMP)
Monitor network performance and usage patterns
Maintain and update network documentation and diagrams

Security & Compliance:

Implement basic security best practices (patch management, antivirus, firewall settings)
Assist with audits, backups, and disaster recovery planning
Enforce IT policies and procedures across systems

Required Skills & Qualifications:

Bachelors degree in Computer Science, IT, or related field (or equivalent experience)
23 years of relevant IT support experience
Hands-on experience with Windows OS, networking devices, and IT tools
Good understanding of IP addressing, subnetting, and network troubleshooting
Strong communication and documentation skills
Ability to prioritize and work independently under pressure

Shift Timing - 6pm to 4am

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