Urgent hiring For International Non-Voice Support

0 - 5 years

0 - 3 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities


• International chat experience. • Able to generate leads stressful closing.

  • Provide accurate information and effective resolutions to customer issues.
  • Troubleshoot basic issues and escalate complex cases to the appropriate teams.
  • Maintain records of customer interactions and update internal systems.
  • Follow up on pending cases to ensure timely closure.
  • Ensure high levels of customer satisfaction and adherence to quality guidelines.
  • Work collaboratively with other support teams when required.

Identify recurring issues and suggest improvements to processes

Required Skills

Perks and Benefits

Interested folks can also reach out us through given mail id or mobile number

Contact: 7012509383

Mail Id: athira.va@sutherlandglobal.com

Good English communication is Must...

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