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Niit Learning Systems
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Urgent Hiring || CSR || US HealthCare Process ||

Urgent Hiring || CSR || US HealthCare Process ||

Niit Learning Systems

0 - 1 years

0 - 2 Lacs

pune mumbai (all areas)

Posted:4 days ago| Platform:

Apply

Skills Required

international voice process us process bpo voice voice process international voice us voice process voice support international bpo

Work Mode

Work from Office

Job Type

Full Time

Job Description

NIIT is hiring for its MNC Client in healthcare process.

We are looking for smart professionals with a great attitude to make every single client interaction delightful

Your Impact as a Customer Service Specialist- Healthcare Process

Handle inbound customer calls and resolve queries with professionalism
Ensure timely and accurate delivery of service
Strive for
first-call resolution
and high customer satisfaction
Maintain quality benchmarks like
AHT
,
CSAT
, and compliance metrics
Properly document all interactions and follow up where needed
Identify areas for process improvement and contribute ideas

Required Experience

Excellent communication skills
Should be flexible to work in night shifts
Proficient in computer usage and Basic knowledge on MSOffice

Designation: Customer Service Specialist- Healthcare Process

Education

Graduates in B.Com, B.A, BSC (Btech, BCA, BSC IT is not eligible)

We Offer You:

Defined career roadmap which offers growth opportunities
Performance based incentive program**
Investment in talent development and skills enhancement
Work life balance with 5 day workweek
Collaborative environment with best in class professionals
Focus on colleague engagement and fun@work

* Insurance benefits

Note: Undergraduates are also eligible.
LOCATION: Airoli ( Mumbai)

Interested candidates, please apply directly or share your resumes on :

Neha.2b.sharma@niitmts.com

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Niit Learning Systems

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