Summary: Collections Specialists will be responsible for managing Accounts receivables, resolving customer billing problems, controlling unapplied cash items by means of reconciliation and ensuring that disputed items are reviewed and necessary action taken to resolve accordingly. In carrying out these duties this individual will draw on his/her previous AR & Billing experience. The specialist must comply with the established UPS policies and procedures. Job duties and responsibilities: • Identifies and resolves basic and routine issues impacting payment • Overcomes customer objections concerning payments and assists them in understanding their account terms • Utilizes payment options and negotiates payment arrangements • Follows prescribed escalation procedures • Provides thorough, efficient, and accurate updates to customer and other stakeholder information using various software programs including UPS proprietary programs • Submits recommendations to write-off account balances • Monitors and maintains assigned queue of customer accounts • Keeping and improving customer relations • Prepare & publish reports to senior management as required • Carry out exceptional coordination with various departments to ensure great customer experience Knowledge and Skills: • Strong verbal and written communication skills, with the ability to effectively and professionally present information and respond to questions • Excellent analytical and problem resolution skills • Desire to work in a position requiring extensive phone and email communication • Ability to work in a highly measured, fast-paced, production environment • Working knowledge of MS Office and databases • Bachelors degree • Prior inbound/outbound calling experience - preferred • Accounts Receivable, Collections & Billing knowledge – REQUIRED . • Comfortable to work in any shift timings as per process requirements.

Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Responsibilities: Performs systems analysis and design. Designs and develops moderate to highly complex applications. Develops application documentation. Produces integration builds. Performs maintenance and support. Supports emerging technologies and products. Qualifications: Bachelors Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred Primary Skills: Java Skill Requirements IDE: Eclipse Languages and Framework: Java, Springboot, Web Services, GKE Log: Log4j Version Control: Azure DevOps Dev Ops: Azure Others: WinSCP Interfaces: SQL Server, DB2, SMTP, Spanner Additional Information for Internal Candidates This role will be in-office 3 days a week in Chennai, India The last day to apply is February 25th, 2024

Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Responsibilities: Performs systems analysis and design. Designs and develops moderate to highly complex applications. Develops application documentation. Produces integration builds. Performs maintenance and support. Supports emerging technologies and products. Qualifications: Bachelors Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred Primary Skill: IDE: Visual Studio 2015, 2022, Visual Studio Code Languages and framework: C#, .NET 4.7.2, MVC 5, MS.NET Core 7 Web Server: IIS Web Server 10.0 Front end: JavaScript, HTML5,CSS3, jQuery 1.7, Angular JS 1.8, Bootstrap 3, Ajax, Angular and Angular Material. ORM: ADO.NET, Entity Framework Log: Log4Net Version Control: GIT (AzureDevops) Dev Ops: Azure Others: WinSCP Interfaces: SQL Server, SMTP, DB2 and RESTful Web API

JOB SUMMARY This Data Scientist creates and implements advanced analytics models and solutions to yield predictive and prescriptive insights from large volumes of structured and unstructured data. This position works with a team responsible for the research and implementation of predictive requirements by leveraging industry standard machine learning and data visualization tools to draw insights that empower confident decisions and product creation. This position leverages emerging tools and technologies available in On-prem and Cloud environments. This position utilizes industry standard machine learning and data visualization tools to transform data and analytics requirements into predictive solutions and provide data literacy on a range of machine learning systems at UPS. This position identifies opportunities for driving descriptive to predictive and prescriptive solutions, which become inputs to department and project teams on their decisions supporting projects. RESPONSIBILITIES Defines key data sources from UPS and external sources to deliver models. Develops and implements pipelines that facilitates data cleansing, data transformations, data enrichments from multiple sources (internal and external) that serve as inputs for data and analytics systems. For larger teams, works with data engineering teams to validate and test data and model pipelines identified during proof of concepts. Develops data design based on the exploratory analysis of large amounts of data to discover trends and patterns that meet stated business needs. Defines model key performance indicator (KPI) expectations and validation, testing, and re-training of existing models to meet business objectives. Reviews and creates repeatable solutions through written project documentation, process flowcharts, logs, and commented clean code to produce datasets that can be used in analytics and/or predictive modeling. Synthesizes insights and documents findings through clear and concise presentations and reports to stakeholders. Presents operationalized analytic findings and provides recommendations. Incorporates best practices on the use of statistical modeling, machine learning algorithms, distributed computing, cloud-based AI technologies, and run time performance tuning with the goal of deployment and market introduction. Leverages emerging tools and technologies together with the use of open-source or vendor products in the creation and delivery of insights that support predictive and prescriptive solutions. QUALIFICATIONS Expertise in R, SQL, Python and/or any other high-level languages. Exploratory data analysis (EDA), data engineering and development of advanced analytics models. Experience in development of AI and ML using platforms like VertexAI, Databricks or Sagemaker, and familiarity with available frameworks like PyTorch, Tensorflow and Keras. Experience applying models from small to medium scaled problems. Strong analytical skills and attention to detail. Able to engage key business and executive-level stakeholders to translate business problems to a high-level analytics solution approach. Expertise with statistical techniques, machine learning, and/or operations research and their application in business. Deep understanding of data management pipelines and experience in launching moderate scale advanced analytics projects in production. Demonstrated experience in Cloud-AI technologies and knowledge of environments both in Linux/Unix and Windows. Experience implementing open-source technologies and cloud services; with or without the use of enterprise data science platforms. Core AI Machine Learning knowledge and application in supervised and unsupervised learning domains. Familiarity with Java or C++ is a plus. Solid oral and written communication skills, especially around analytical concepts and methods. Ability to communicate data through a story framework to convey data-driven results to technical and non-technical audiences. Masters Degree in a quantitative field of mathematics, computer science, physics, economics, engineering, statistics (operations research, quantitative social science, etc.), international equivalent, or equivalent job experience.

Job Description Job Summary This position develops and manages a portfolio of assigned clients (B2B) within a specific geographical area in this sales role. Responsibilities: Searches and develops potential clients to meet monthly sales targets. Makes contact by telephone or email to get the initial information about the potential customer, and setting an appointment. Analyzes customer needs and presents UPS services. Prepares bids. Focuses on retaining and penetrating active clients in portfolio. Completes maintenance, problem resolution, and sales management of client portfolio. Monitors sales through the drafting and updating of reports and internal systems. Qualifications: Bachelor's degree or International equivalent - Required Meets local age and operations requirements to operate a vehicle Communication skills Willing to travel Microsoft Office skills Availability to work flexible shift hours, up to 5 days per week Role & responsibilities Preferred candidate profile

J ob Summary This position develops and manages a portfolio of assigned clients (B2B) within a specific geographical area in this sales role. Responsibilities: Searches and develops potential clients to meet monthly sales targets. Makes contact by telephone or email to get the initial information about the potential customer, and setting an appointment. Analyzes customer needs and presents UPS services. Prepares bids. Focuses on retaining and penetrating active clients in portfolio. Completes maintenance, problem resolution, and sales management of client portfolio. Monitors sales through the drafting and updating of reports and internal systems. Qualifications: Bachelor's degree or International equivalent - Required Meets local age and operations requirements to operate a vehicle Communication skills Willing to travel Microsoft Office skills Availability to work flexible shift hours, up to 5 days per week Role & responsibilities Preferred candidate profile

Digital Channel Content Supervisor Job Description: Were seeking a copywriter to join the Customer Service Omnichannel Channel Strategy team. The ideal candidate will have a strong background in crafting compelling and engaging content for customer support platforms, with a focus on enhancing the user experience and driving customer engagement. This role is central to the development and execution of content strategy for the digital and voice assistants, notifications, the help & support page and knowledge articles all while ensuring copy resonates with target audiences and supports UPS's business objectives. Key Responsibilities: Develop and write clear, persuasive, and engaging copy for various digital platforms, including the UPS.com Help & Support page, the digital & voice assistants, notifications, customer facing knowledge articles and more. Collaborate with UX/UI designers, content strategists, customer service leaders, and product managers to create content that aligns with the overall digital strategy and enhances the user experience. Continuously optimize copy based on customer feedback and performance metrics. Edit and proofread content to ensure accuracy, consistency, and adherence to brand guidelines. Ensure all copy is consistent across channels and matches UPS's brand voice and style. Work with project leaders to coordinate content localization to various markets and languages. Stay up to date with the latest digital support trends and best practices to continuously improve content quality and effectiveness. Qualifications: Must have Bachelor's degree in English, Communications, Marketing, or a related field. Must have proven experience as a copywriter, preferably in a digital or agency environment. Must have strong portfolio showcasing a variety of digital copywriting projects and showing ability to adapt across channels (ex. digital & voice assistants, notifications, help & support pages and/or knowledge articles). Excellent writing, editing, and proofreading skills with a keen eye for detail. Ability to work collaboratively in a fast-paced, agile, and deadline-driven environment. Strong communication and interpersonal skills. Expertise in content strategy, with an understanding of business and channel objectives, target audiences, and market dynamics. Experience and knowledge of design tools (e.g., Figma, FigJam, or similar). Experience working with DX, UX, UI, Product Design, Research, and DevOps teams. Its not traditional website copywriting - its geared towards support channels - Journalism or English writing degree and proven experience with support channel (any of the below) copy writing. Areas of Focus: UPS.com Help & Support page (Guided Support flows), the digital & voice assistant flows, notifications, customer facing knowledge articles and more

Before you apply to a job, select your language preference from the options available at the top right of this page. : Job Summary This position performs duties and tasks to support full systems life cycle management (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She performs tasks within planned durations and established deadlines. This position collaborates with teams to ensure effective communication and support the achievement of objectives. He/She provides development, maintenance, and support for applications. Responsibilities : Designs and develops applications. Develops application documentation. Performs maintenance and support. Qualifications : Minimum 4+ years of experience with Java, Spring Boot, Restful Web Service Client/Server Development Experience with SQL, PL/SQL, and Oracle database, Knowledge of Code Quality Inspection Tools, Dependency Management Systems and Software Vulnerability Detection and Remediation Familiarity with Agile Development and Sprint Ceremonies Nice to have OpenShift, Azure DevOps Server, Jenkins CI/CD Pipeline, and AMQ Must be detail oriented. Excellent verbal and written communication skills Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Key Responsibilities: Analyze business requirements and translate them into technical solutions. Design, develop, test, and maintain applications using COBOL, VSAM, DB2, CICS, SAS, JCL Participate in the complete Software Development Life Cycle (SDLC) including requirements gathering, design, coding, testing, deployment, and support. Excellent on LINUX Shell Scripting Collaborate with business stakeholders and project managers in an Agile environment to meet project deadlines and deliverables. Troubleshoot and resolve issues in production environments, ensuring minimal disruption to operations. Maintain and enhance existing applications to improve performance, security, and functionality. Develop and execute unit tests, integrate solutions, and provide detailed documentation. Ensure the highest quality of code and contribute to the overall improvement of the development process. Stay current with emerging technologies, methodologies, and industry trends related to mainframe development. Mandatory Skills and Experience: 5+ years of hands-on experience in Mainframe application development. Strong proficiency in COBOL programming and related tools. Solid experience with DB2 (database design, queries, and optimization). Strong knowledge and hands-on experience with JCL (Job Control Language). In-depth understanding of the Software Development Life Cycle (SDLC) and Agile methodologies. Knowledge on AzureDevOps. Excellent analytical, problem-solving, and debugging skills. Strong communication and interpersonal skills, capable of interacting with stakeholders and team members effectively. Experience working in a corporate banking or financial services environment is a plus. Additional Skills: Familiarity with version control and issue tracking tools (e., Git, Jira). Knowledge of Linux Shell Scripting and Linux Admin Knowledge of ORACLE PLSQL Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Key Responsibilities: Analyze business requirements and translate them into technical solutions. Design, develop, test, and maintain applications using COBOL, VSAM, DB2, CICS, SAS, JCL Participate in the complete Software Development Life Cycle (SDLC) including requirements gathering, design, coding, testing, deployment, and support. Excellent on LINUX Shell Scripting Collaborate with business stakeholders and project managers in an Agile environment to meet project deadlines and deliverables. Troubleshoot and resolve issues in production environments, ensuring minimal disruption to operations. Maintain and enhance existing applications to improve performance, security, and functionality. Develop and execute unit tests, integrate solutions, and provide detailed documentation. Ensure the highest quality of code and contribute to the overall improvement of the development process. Stay current with emerging technologies, methodologies, and industry trends related to mainframe development. Mandatory Skills and Experience: 5+ years of hands-on experience in Mainframe application development. Strong proficiency in COBOL programming and related tools. Solid experience with DB2 (database design, queries, and optimization). Strong knowledge and hands-on experience with JCL (Job Control Language). In-depth understanding of the Software Development Life Cycle (SDLC) and Agile methodologies. Knowledge on AzureDevOps. Excellent analytical, problem-solving, and debugging skills. Strong communication and interpersonal skills, capable of interacting with stakeholders and team members effectively. Experience working in a corporate banking or financial services environment is a plus. Additional Skills: Familiarity with version control and issue tracking tools (e., Git, Jira). Knowledge of Linux Shell Scripting and Linux Admin Knowledge of ORACLE PLSQL Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Responsibilities: Full stack developer with Java, Oracle and Angular. Devops and Agile project management is a plus. Plans, develops, and manages the organization's information software, applications, systems, and networks. Application Containerization (Kubernetes, Red Hat Open Shift) Experience with public cloud (e.g., Google, Azure) Performs systems analysis and design. Designs and develops moderate to highly complex applications. Develops application documentation. Produces integration builds. Performs maintenance and support. Supports emerging technologies and products. Ensures UPS's business needs are met through continual upgrades and development of new technical solutions. Qualifications: 8-12 years of experience Bachelors Degree or International equivalent Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPSs India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics.Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. Youll take technology to unimaginable places and really make a difference for UPS and our customers.Responsibilities Perform systems analysis and design. Design and develop moderate to complex applications. Develops and ensures creation of application documents. Defines and produces integration builds. Monitors emerging technology trends.Primary Skills Experience with core Java concepts and Java EE. Experience with Spring and Spring Boot. Experience with CI/CD code automation and DevOps Experience with OpenShift Good understanding of software architecture and design principles. Ability to design scalable, maintainable, and efficient Java & .Net applications. Understanding of data structures, programming logic, and design Understanding of application design patterns Excellent written & verbal communication skills Excellent attention to detailSecondary Skills Experience using ArgoCD Expert with Structured Query Language (SQL) Experience using Angular Experience using OAuth/OIDCQualifications 3+ years of experience Bachelors Degree or International equivalent Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPSs India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics.Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. Youll take technology to unimaginable places and really make a difference for UPS and our customers.Responsibilities Leads systems analysis and design. Leads design and development of applications. Develops and ensures creation of application documents. Defines and produces integration builds. Monitors emerging technology trends. Leads maintenance and support.Primary Skills Mastery of Core Java concepts and Java EE. Extensive experience with Spring and Spring Boot. Expert with CI/CD code automation and DevOps Expert with OpenShift Strong understanding of software architecture and design principles. Ability to design scalable, maintainable, and efficient Java & .Net applications. Understanding of data structures, programming logic, and design Understanding of application design patterns Excellent written & verbal communication skills Excellent attention to detailSecondary Skills Experience using ArgoCD Expert with Structured Query Language (SQL) Experience using Angular Experience using OAuth/OIDCQualifications 7+ years of experience Bachelors Degree or International equivalent Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Senior Application Developer Java Full Stack About this role: This position plans, organizes, schedules, coordinates, and tracks activities for developing, deploying, and upgrading software and hardware. He/She develops and presents technical and business solutions to peers. This position identifies areas for process improvement and contributes to solutions. He/She identifies project issues within established processes and procedures and makes recommendations for problem prevention. This position plans, schedules, and monitors work activities to meet budget, schedule, and quality targets to comply with established standards. He/She interacts with field locations to standardize support practices and procedures. This position coordinates deployments and implementations with ISM departments and user groups and facilitates activities to ensure projects and programs meet established deadlines. Minimum Qualifications: Minimum 8 to 12 years of development experience. Knowledge and development experience on any WMS Knowledge is preferable. Experience working on in SCRUM & Agile Development Methodology PMP or equivalent certification preferrable. Self-Motivated Learner Excellent written and verbal communication skills. Bachelor's degree and/or masters degree in computer science or related discipline or the equivalent in education and work experience Technical Skills: Proficiency in Java Full Stack (Spring Boot + Angular) + Oracle SQL Experience with frameworks like Spring, Hibernate, and RESTful Web services. Knowledge on JPA, SOAP, REST, Spring MVC, J2EE, and microservices. Knowledge on ProC and Perl (for RF interface). Proficiency in Java Spring Boot and working with CI/CD SQL ServerSkills in database design, stored procedures and querying Web TechnologiesJavaScript AzureFamiliarity with cloud services and deployment. Security vulnerabilitiesShould have experience in addressing information security vulnerabilities & tech stack upgrade projects. Version ControlUsing Git or any other tools for source code management. Responsibilities: Design and Development: Participate in the design and development of complex applications and services using best practices and coding standards. Code Reviews: Conduct code reviews to ensure adherence to best practices and coding standards. Technical Guidance: Provide technical direction and mentorship to junior developers. Integration Collaborate with other development teams to integrate various systems and services. Performance Optimization Identify and implement performance improvements in applications. Troubleshooting Lead the troubleshooting and resolution of technical issues. Contributes to maintenance and support. This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takesProve it! At UPS, ambition knows no time zone. BASIC QUALIFICATIONS: If required and where permitted by applicable law, employees must be fully vaccinated for COVID-19 by their date of hire/placement to be considered for employment. Fully vaccinated means two weeks after receiving the second shot for Pfizer and Moderna, or two weeks after Johnson & Johnson OTHER CRITERIA: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Employee Type:

Title : Senior Applications Developer - Linux, Networking and Server Administration Before you apply to a job, select your language preference from the options available at the top right of this page. : Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPSs India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics. Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. Youll take technology to unimaginable places and really make a difference for UPS and our customers. Job Summary Supports enterprise information systems housed in highly automated and secure centralized data centers, large computer rooms, corporate facilities, and other company locations. Ensures a stable operating environment and maximum use of system facilities. Develops effective relationships with business stakeholders and various end users. Ensures required IT services are identified, developed, and supported to the satisfaction of the stakeholders. Establishes and maintains service level agreements and is the main point of contact for all service issues.Performs technical, analytical, or maintenance work. Typically, knowledge is gained through a combination of formal education in a vocational or technical degree program and on-the-job training.Requires full proficiency in a range of technical, analytical, or scientific processes or procedures through training and considerable on-the-job experience. Completes a variety of atypical assignments. Works within defined technical processes and procedures or methodologies and may help determine the appropriate approach for new assignments. Works with a limited degree of supervision, with oversight focused only on complex new assignments. Acts as an informal resource for colleagues with less experience. Qualification: 8+ years of experience Understanding of the IT infrastructure and its relationship to the operation Bachelor's degree in computer science, Information Systems, or equivalent preferred Primary Skills: Strong knowledge of - Server Administration Networking Linux Administration Windows Server Administration SQL Server Administration Proficient with version control (Git) Managing packages (rpm, yum, apt) Process and service management (ps, kill, systemctl, cron) Secure remote access and file transfer (ssh, scp) Shell scripting & text processing (awk, sed) Networking basics and diagnostics (ping, curl, telnet, netstat, iptables, lsof) File system operations and storage management (df, du, mount, ln) System performance monitoring (top, htop, strace) Strong knowledge of PC hardware and server architecture and networking Excellent documentation skills Excellent troubleshooting and analytical skills Excellent process management skills Proficient in Microsoft Office Secondary Skills: Basic knowledge of clustering technologiesWillingness to learn new technologies Minimal supervision required

Title : Senior Applications Developer - IBM Design Studio, Middleware Protocols Before you apply to a job, select your language preference from the options available at the top right of this page. : Experience Range: 5-7 Years Location: Chennai, Hybrid Employment Type: Full-Time About UPS UPS is a global leader in logistics, offering a broad range of solutions that include transportation, distribution, supply chain management, and e-commerce. Founded in 1907, UPS operates in over 220 countries and territories, delivering packages and providing specialized services worldwide. Our mission is to enable commerce by connecting people, places, and businesses, with a strong focus on sustainability and innovation. About Global Integration Center (GIC) GIC is a cluster of middleware platform that supports different patterns for supporting B2B, A2A and customer implementations. About the Role: We are seeking an experience Middleware Applications Support role. The person should be familiar with different Middleware patterns has developed and supported transformation and communication protocols. Key Responsibilities: Perform troubleshooting of complex technical issues across the middleware application Work with cross functional teams and stakeholders in responding to critical system and application issues Work on production service incidents and close them out to eventual resolution Perform and Support Deployments of mappings and configurations Ensure best practices, timely resolution of production issues and reliability and security of systems. Debug, update and test simple to medium mapping changes to resolve issues impacting business continuity Lead small projects and mentor juniors Part of support rotation Primary Skills: IBM Design Studio, Launcher RDBMS concepts, PL/SQL Linux/Unix scripting and OS knowledge Messaging ProtocolsIBM MQ, JMS, AS2, FTP Messaging FormatsANSI X12, EDIFACT, XML, JSON, Flat Files Secondary Skills: Programming language like Java, Python, Perl Editors like XML Spy, TextPad, UltraEdit Qualifications: Bachelors degree in computer science, Information Technology, or related field. Proven experience of building, deploying and supporting IBM Design Studio Maps Excellent problem-solving skills and the ability to lead technical discussions. Experience with performing Risk Assessments and Analytics Nice to Have: Experience or knowledge of Oracle Weblogic or IBM Webmethods Exposure to containerization technologies (Docker, Kubernetes). Soft Skills Strong problem-solving abilities and attention to detail. Excellent communication skills, both verbal and written. Effective time management and organizational capabilities. Ability to work independently and within a collaborative team environment. Strong interpersonal skills to engage with cross-functional teams. About the Team You will be part of a dynamic and collaborative team of developers. Our team values innovation, continuous learning, and agile best practices.

Before you apply to a job, select your language preference from the options available at the top right of this page. : About UPS: Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPSs India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics. Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. Youll take technology to unimaginable places and really make a difference for UPS and our customers. Job Summary: This position provides input and support for full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She performs tasks within planned durations and established deadlines. This position collaborates with teams to ensure effective communication and support the achievement of objectives. He/She provides knowledge, development, maintenance, and support for applications. Responsibilities: Generates application documentation. Contributes to systems analysis and design. Designs and develops moderately complex applications. Contributes to integration builds. Contributes to maintenance and support. Monitors emerging technologies and products. Primary Skills: Experience with NET programming languages Experience with Structured Query Language (SQL) Experience with unit testing, performance testing, and integration testing Understanding of data structures, programming logic, and design Understanding of application design patterns Embrace CI/CD and code automation Experience working as part of an Agile/Scrum Team Excellent written & verbal communication skills Excellent attention to detail Additional Primary Skills: Frontend UI development skills (Angular, JavaScript, TypeScript) No SQL / Document Databases (Couchbase) Messaging (Active MQ) Application Containerization (Kubernetes, Red Hat Open Shift) Experience with public cloud (e.g., Google, Azure) Willingness to learn new technologies Qualifications: 2-5 years of experience Bachelors Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics or related field Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Job Summary This position influences the development and implementation of Information Technology (I.T.) strategy, initiatives, and governing policies. He/She assembles detailed reviews of the enterprise and documents capabilities and conceives approaches to aligning technical solutions with business needs. This position assists in defining the direction for projects and solution architecture. This position plans and champions the execution of broad initiatives aimed at delivering value to internal and external stakeholders. He/She leverages data, technical, and business knowledge to drive the development of capability frameworks at portfolio and enterprise levels. This position is involved throughout the project life cycle with emphasis on the initiation, feasibility, and analysis phases. Responsibilities: Ability to design systems that and are secure, high-performing, scalable, highly available, and resilient, aligning with business requirements. Influences the development and implementation of Information Technology (I.T.) strategy, initiatives, and governing policies. Assembles detailed reviews of the enterprise and documents capabilities and conceives approaches to aligning technical solutions with business needs. Assists in defining the direction for projects and solution architecture. Supports I.T. leadership by planning and championing the execution of broad initiatives aimed at delivering value to internal and external stakeholders. Leverages data, technical, and business knowledge to drive the development of capability frameworks at portfolio and enterprise levels. Supports project life cycle with emphasis on the initiation, feasibility, and analysis phases. Proficient in conveying complex concepts through both spoken and written communication. Qualifications: 13+ years of IT experience 3+ years application architecture experience Experience in defining new architectures and ability to drive an independent project from an architectural stand point Experience with developing software solutions & web services Understanding of Information Security practices, database design principles, cloud base solutions, UPS.com systems & business capabilities Experience in DevOps and Agile Strong negotiation skills Strong written and verbal communication skills Bachelor's Degree or international equivalent in Computer Science or related field - Preferred Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Moving our world forward by delivering what matters! UPS is a company with a proud past and an even brighter future. Our values define us. Our culture differentiates us. Our strategy drives us. At UPS we are customer first, people led and innovation driven. UPSs India based Technology Development Centers will bring UPS one step closer to creating a global technology workforce that will help accelerate our digital journey and help us engineer technology solutions that drastically improve our competitive advantage in the field of Logistics. Future You grows as a visible and valued Technology professional with UPS, driving us towards an exciting tomorrow. As a global Technology organization we can put serious resources behind your development. If you are solutions orientated, UPS Technology is the place for you. Future You delivers ground-breaking solutions to some of the biggest logistics challenges around the globe. Youll take technology to unimaginable places and really make a difference for UPS and our customers. Job Summary This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She participates in component and data architecture design, technology planning, and testing for Applications Development (AD) initiatives to meet business requirements. This position provides input to applications development project plans and integrations. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives. This position provides knowledge and support for applications development, integration, and maintenance. He/She provides input to department and project teams on decisions supporting projects. Responsibilities: Performs systems analysis and design. Designs and develops moderate to highly complex applications. Develops application documentation. Produces integration builds. Performs maintenance and support. Supports emerging technologies and products. Primary Skills: Experience with Agile Development, .Net and angular (Min. 5 years) Experience in full stack development Experience in architecture and design with a proven track record of creating and supporting new large scale/operationally critical software products. Excellent verbal and written communication skills Experience in mobile development (Xamarin and Maui) Secondary Skills: Messaging (Active MQ) Application Containerization (Kubernetes, Red Hat Open Shift) Experience with public cloud (e.g., Google, Azure) Willingness to learn new technologies Desire to influence technical roadmaps Qualifications: 7-12 years of experience Bachelors Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred Employee Type:

Before you apply to a job, select your language preference from the options available at the top right of this page. : Advanced experience with mobile application testing (Android), experience with test automation. Familiarity with CI/CD. Experience testing API's, message queues, Experience managing a QA team, assigning work, and ensuring on-time completion of high quality 10 - 15 yrs ___________ The Lead Software Quality Engineer establishes plans and objectives for the Quality Assurance (QA) team, leads and develops staff, and ensures resources are effectively utilized for meeting business goals. He/She drives team results, including quality of work, timeliness, and budgetary goals. This position serves as a technical resource and provides expertise in key UPS business functions and supporting technologies. He/She collaborates with management to plan, coordinate, schedule, and manage QA resources. This position leads the improvement of work procedures and processes. He/She monitors project budget, timelines, and resource allocation (e.g., team members, contractors, vendors, etc.). The Lead Software Quality Engineer interacts with staff, customers, Information Services (I.S.) management, internal and external networks, QA professionals, and vendors to ensure effective integration between different functions, units, and teams. He/She contributes to initial project design phases, provides testing expertise, and develops test plans and strategies for projects. This position leads testing and development staff within the testing organization. Employee Type: