UPS Service Engineer (Field Role)

Role & responsibilities

• Install, commission, and test

  Online UPS systems (1 kVA 200 kVA)

  at customer sites.
• Diagnose and troubleshoot faults in UPS, SMPS, power modules, chargers, and stabilizers.
  
• Perform

  preventive maintenance (PM)

  and ensure smooth operation of UPS and battery systems.
• Handle breakdown calls, complete service within SLA, and maintain customer satisfaction.
  
• Conduct battery testing (VRLA / SMF / Tubular / Ni-Cd) and maintain proper service logs.
  
• Read, understand, and work with

  electrical SLDs, wiring diagrams, and panel layouts

  .
• Identify card-level issues, replace components/modules, and escalate major faults when needed.
  
• Coordinate with internal teams for spares, service scheduling, and technical assistance.
  
• Prepare detailed

  service reports, checklists, and installation documentation

  .
• Support AMC customers and ensure timely follow-up for service renewals.
  
• Maintain tools, meters, and safety practices during all service activities.
  
• Travel to customer sites in Chennai and nearby regions as part of field operations.

Preferred candidate profile

• Education:

  ITI / Diploma in Electrical, Electronics, EEE or ECE.

• Experience:

  14 years in

  UPS / Power Electronics / SMPS / Battery Charger

  servicing.
• Strong hands-on experience in

  Online UPS

  , stabilizers, and industrial power systems.
• Ability to troubleshoot UPS faults at component/card/power module level.
  
• Good understanding of

  VRLA, Tubular, and Ni-Cd battery systems

  .
• Able to read

  SLDs, wiring diagrams, and electrical drawings

  .
• Should be comfortable with

  field travel

  and customer interaction.
• Good communication, discipline, and timely service reporting skills.
  
• Experience in handling AMC sites and emergency breakdown calls preferred.
  
• Candidates with experience in

  Hykon, Numeric, Eaton, APC, Vertiv, Delta, Emerson, BPE

  will have added advantage.
• Immediate joiners or short notice period preferred.